Sales Associate

Jobtailor; Beavercreek (OH); On-site; USD 16,531 - 24,796; Full time

Job summary

Anthropologie Beavercreek, OH seeks a friendly Sales Associate who thrives in a fast-paced retail environment. You will engage customers, share product suggestions, and help create a welcoming shopping experience.

The role emphasizes teamwork, flexible hours including nights and weekends, and contributing to store standards while keeping the brand's visual presentation.

Qualifications

• Experience in customer service.
• Experience being a team player in a store setting.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage customers in a personalized way; makes everyone feel welcome, heard and valued.
• Supports a selling environment by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience using technology to transact, find sizes/colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and helps others.
• Participates in learning and sharing product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
• Understands their contribution to service and selling on every shift to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Tools

Technology Utilization

Omni Order Fulfillment

Job description

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Core Competencies

Demonstrates strong customer service skills by engaging customers in personalized conversations and providing a frictionless shopping experience. Collaborates effectively with team members to maintain operational standards and contribute to a positive store environment.

Tools & Technologies

• Technology Utilization
• Omni Order Fulfillment