Sales Associate

Paradies Lagardère; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Paradies Lagardère is seeking an Associate to deliver First Class Service on the sales floor and in support roles, ensuring a positive shopping experience in a friendly, well-maintained environment.

You will greet customers, make product recommendations, handle transactions on our POS, and uphold store appearance, merchandise presentation, and loss-prevention procedures.

Join a team that values diverse backgrounds and equal opportunity.

Qualifications

• Experience selling in a fast-paced retail setting.
• Ability to greet, sell and thank customers.
• Strong focus on customer service and product recommendations.

Responsibilities

• Put the customer first at all times.
• Provide personalized service through needs analyses and recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate when required.
• Build and maintain good relationships with fellow associates.
• Maintain store appearance and merchandising standards.
• Handle customer transactions on the POS accurately and efficiently.
• Process receiving, cycle counts, returns and transfers with handheld devices.
• Complete required process controls and paperwork.
• Follow policies and maintain a safe working environment.
• Comply with cash handling and loss prevention SOPs.

Skills

Selling experience

Customer service

Product recommendations

Greet & thank customers

Tools

POS system

Job description

POSITION SUMMARY

An Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment

POSITION REQUIREMENTS

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer

DUTIES AND RESPONSIBILITIES

• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This description does not constitute an employment contract of any kind

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.