Sales Associate

Paradies Lagardere Default; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardere Memphis is seeking a Sales Associate to provide First Class Service on the sales floor and in support areas. You will greet customers, recommend products, complete transactions on the POS, and help maintain a welcoming store environment.

Requirements include a high school diploma or equivalent, at least one year of retail or customer service experience, and the ability to work varied shifts including weekends and holidays.

Qualifications

• Demonstrated selling experience in a fast paced, service-oriented retail setting.
• Greet, Sell and Thank the customer with a focus on needs-based recommendations.
• Put the customer first and provide memorable, personalized service.
• Handle promotions and suggest additional products or services as appropriate.
• Process transactions accurately on the POS and maintain transaction records.

Responsibilities

• Provide First Class Service to internal and external customers.
• Assist on the sales floor or in a support environment to ensure a positive shopping experience.
• Maintain store appearance, visual merchandising, housekeeping, and maintenance standards.
• Resolve customer issues and escalate when needed.
• Follow policies and procedures including cash handling and loss prevention SOPs.

Skills

Selling experience

Greet and Sell

Customer service

Promotional products knowledge

Cash handling

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Handheld device for scanning

Job description

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO:

POSITION DESCRIPTION SUMMARY

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalated as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS:

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.