Sales Assistant - Multiple locations - Fife

Salvation Army Trading Company; Fife, Northern (WA, KY); Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Discounts

Wellbeing commitment

Job summary

Salvation Army Trading Company is seeking a Mobile Sales Assistant to support Shop Managers and volunteers in the Fife area. You will help maintain shop standards, assist customers, promote Gift Aid, and handle banking tasks while covering multiple shops on a 37.5-hour rota.

The role emphasizes teamwork, reliability, and a positive, proactive attitude to ensure high street charity shop performance and compliant health-and-safety practices.

Qualifications

• Customer focussed experience in paid or voluntary roles
• Friendly and positive outlook
• Able to cover multiple shops in the Fife area
• Ability to train volunteers
• Ability to follow health and safety procedures

Responsibilities

• Maintain high standards of visual merchandising throughout the shop
• Assist customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers absence
• Ensure that personal behaviour reflects the visions and values of the company

Skills

Customer service

Volunteer training

Team coordination

Adaptability

Job description

Location Fife

Hours 37.5

Permanent, Full time vacancy

If this is you, read on!

We are looking for an enthusiastic Mobile Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Managers and teams of hardworking volunteers to make our shop be as successful as it can possibly be. You will be required to cover a number of shops in the Fife Area.

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers absence
• Ensure that personal behaviour reflects the visions and values of the company

If you :

• Are resilient, supportive, caring, hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

Hours will be worked on a shift basis between Monday - Saturday

Company Benefits

• Annual Leave
• Starting at 26 days plus bank holidays, with the ability to buy an extra week.
• Virtual GP Service
• Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.
• Excellent Pension Scheme
• SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
• Company Sick Pay
• This is paid from the end of your probation period and increases during your employment with us.
• Discounts
• All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
• Wellbeing Commitment
• Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.
• SATCoL offer many more fantastic benefits, please see attachmentfor details.

Why join Salvation Army Trading Company Ltd (SATCoL)?

• Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money.
• Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
• We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
• We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’. We truly CARE.
• We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas.
• Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
• We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
• We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
• Why I Work For SATCoL
• Shop Manager

"I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis."

• Why I Work For SATCoL
• Area Collections Manager

"Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference."

• Why I Work For SATCoL

"Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling."

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Our Values

Compassion

Accountability

Respect

Equality

Salvation Army Trading Company

Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359