Mobile Sales Assistant: Customer Service & Volunteer Help

Salvation Army Trading Company; Fife, Northern (WA, KY); Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Discounts

Wellbeing commitment

Job summary

Salvation Army Trading Company is seeking a Mobile Sales Assistant to support Shop Managers and volunteers in the Fife area. You will help maintain shop standards, assist customers, promote Gift Aid, and handle banking tasks while covering multiple shops on a 37.5-hour rota.

The role emphasizes teamwork, reliability, and a positive, proactive attitude to ensure high street charity shop performance and compliant health-and-safety practices.

Qualifications

• Customer focussed experience in paid or voluntary roles
• Friendly and positive outlook
• Able to cover multiple shops in the Fife area
• Ability to train volunteers
• Ability to follow health and safety procedures

Responsibilities

• Maintain high standards of visual merchandising throughout the shop
• Assist customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers absence
• Ensure that personal behaviour reflects the visions and values of the company

Skills

Customer service

Volunteer training

Team coordination

Adaptability

Job description

Salvation Army Trading Company is seeking a Mobile Sales Assistant to support Shop Managers and volunteers in the Fife area. You will help maintain shop standards, assist customers, promote Gift Aid, and handle banking tasks while covering multiple shops on a 37.5-hour rota.

The role emphasizes teamwork, reliability, and a positive, proactive attitude to ensure high street charity shop performance and compliant health-and-safety practices.