Retail Sales Associate (AM)

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Salvation Army USA Central Territory seeks a Retail Sales Associate to create a welcoming shopping experience for our diverse community and donors. You will perform customer service, operate the POS system, and maintain store presentation to support our mission of serving those in need.

Training on the POS will be provided, with ongoing development and opportunities to grow within a values-driven team.

Qualifications

• High school diploma or current student status.
• Strong English communication for customers and team.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule.
• Professional appearance and adherence to dress code.
• Reliable, team-oriented mindset.

Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance.
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing.
• Maintain store appearance through cleaning, organizing, and restocking.
• Help meet daily production goals by processing and displaying new merchandise.
• Contribute to a positive shopping environment.

Skills

English communication

Basic computer skills

Flexibility

Professional appearance

Reliability

Teamwork

Education

High School Diploma or current pursuing

Job description

About the Role

Join our team in "Doing the Most Good" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Key Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule
• Professional appearance and adherence to dress code
• Reliable and team-oriented mindset

Physical Requirements

• Ability to stand for extended periods
• Capability to move throughout the store
• Physical ability to handle merchandise and maintain store appearance

Training and Development

• Comprehensive POS system training provided
• Expected POS system proficiency within 3 months
• Ongoing professional development opportunities

What Success Looks Like

• Accurate and efficient sales transactions
• Positive customer feedback
• Clean and organized store environment
• Meeting daily production and sales goals
• Strong team collaboration
• Reliable attendance and punctuality

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.