Sales Assistant Logistics Specialist

STERLING MANUFACTURING LLC; Fort Wayne (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Advancement opportunities

Competitive salary

Job summary

Sterling Manufacturing LLC in Fort Wayne, IN, seeks a hybrid Sales & Logistics Support Specialist to align sales objectives with operational logistics. You will manage order movement, communicate with customers and vendors, and keep multiple tasks running smoothly from quote to delivery.

Ideal candidates are highly organized, detail-oriented, and proficient in Excel, with strong written and verbal communication. This role emphasizes routine CRM data maintenance and proactive issue resolution.

Qualifications

• Strong organizational and time-management abilities required.
• Attention to detail and accurate data handling essential.
• Clear written and verbal communication with customers and vendors.

Responsibilities

• Answer inbound sales and administrative calls.
• Serve as liaison between sales, customers and operations.
• Oversee supply chain tasks and client interactions.
• Assist sales with proposals, presentations and follow-ups.
• Maintain client and sales data in the CRM system.
• Coordinate shipments and logistics; track and document updates.
• Monitor KPIs and sales data by reps and market segments.
• Update customers on order status and resolve issues.

Skills

Organizational skills

Attention to detail

Excellent communication

Customer/vendor liaison

Excel proficiency

Tools

CRM software

Microsoft Excel

Job description

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Employment Type: Full Time
• Industry: Food Equipment Manufacturing

Job Summary: This hybrid role supports both sales objectives and operational logistics, ensuring efficient product movement and excellent customer service from order placement to final delivery, optimizing the entire supply chain process. This position is ideal for someone who is highly organized, detail-oriented, comfortable communicating with customers and vendors, and able to keep multiple priorities moving at once.

Key Responsibilities:

• Answering inbound sales and administrative calls
• Acting as a key liaison between sales, customers, and operations for efficiency
• Supply chain management, involving tasks like managing and working with clients
• Assist sales team with client management, proposals, presentations, utility company rebates, and follow ups
• Maintain accurate client and sales data in the CRM system
• Act as a liaison between clients and the sales team
• Manage KPIs and all sales data by reps, dealers, market segments, etc
• Coordinating shipments
• Shipping
• Tracking
• Documentation
• Updating customers
• Resolving any logistical issues

What we're looking for:

• Strong organizational and time-management skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Comfortable working with customers, vendors, and transportation companies
• Proficiency with Microsoft Office, particularly Excel
• Ability to learn manufacturing processes, products, and systems quickly