Sales Assistant & Logistics Specialist

STERLING MANUFACTURING LLC; Fort Wayne (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

STERLING MANUFACTURING LLC in the United States is seeking a hybrid role that supports sales objectives and operational logistics, ensuring smooth product movement and excellent customer service from order placement to delivery.

The position demands strong organization, attention to detail, and ability to handle multiple priorities while communicating effectively with customers and vendors. Experience with CRM and Excel is valuable for maintaining data and driving performance metrics.

Qualifications

• Must be highly organized with time management discipline.
• Excellent attention to detail and accuracy in data handling.
• Strong written and verbal communication abilities.
• Comfortable coordinating with customers, vendors and transportation companies.
• Proficient with Microsoft Office, especially Excel.
• Able to quickly learn manufacturing processes, products and systems.

Responsibilities

• Answer inbound sales and administrative calls.
• Serve as liaison between sales, customers and operations for efficiency.
• Manage supply chain tasks and client interactions.
• Assist sales team with client management, proposals and follow ups.
• Maintain accurate client and sales data in CRM.
• Coordinate shipments: shipping, tracking, documentation, updates, issue resolution.
• Monitor KPIs and sales data by reps and market segments.

Skills

Organizational skills

Time management

Attention to detail

Written communication

Verbal communication

Customer/vendor/transport coordination

MS Excel

Learning manufacturing processes

Tools

CRM system

Job description

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

Employment Type:

Full Time

Industry:

Food Equipment Manufacturing

Job Summary:

This hybrid role supports both sales objectives and operational logistics, ensuring efficient product movement and excellent customer service from order placement to final delivery, optimizing the entire supply chain process. This position is ideal for someone who is highly organized, detail-oriented, comfortable communicating with customers and vendors, and able to keep multiple priorities moving at once.

Key Responsibilities:

• Answering inbound sales and administrative calls
• Acting as a key liaison between sales, customers, and operations for efficiency
• Supply chain management, involving tasks like managing and working with clients
• Assist sales team with client management, proposals, presentations, utility company rebates, and follow ups
• Maintain accurate client and sales data in the CRM system
• Act as a liaison between clients and the sales team
• Manage KPIs and all sales data by reps, dealers, market segments, etc
• Coordinating shipments
  • Shipping
  • Tracking
  • Documentation
  • Updating customers
  • Resolving any logistical issues

What we're looking for:

• Strong organizational and time-management skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Comfortable working with customers, vendors, and transportation companies
• Proficiency with Microsoft Office, particularly Excel
• Ability to learn manufacturing processes, products, and systems quickly