Sales Assistant

Reliance, Inc.; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical PPO/HDHP

Dental

Vision

PTO

Life Insurance

Disability (Short/Long-Term)

Flexible Spending Accounts

9 Paid Holidays

Wellness Programs

Educational Assistance

Job summary

AMI Metals, Inc. is seeking an organized Administrative Assistant to support the sales and operations teams in Wichita. You will maintain customer profiles, process orders, and prepare quotes, ensuring accuracy and timely communication.

The role emphasizes data entry, documentation, and cross‑department coordination. A High school diploma or GED and at least 2 years in admin support are required; bilingual English+ is a plus, with a strong commitment to service and efficiency.

Qualifications

• High school diploma or GED; 2+ years in administrative support.

Responsibilities

• Update and maintain customer profiles for the assigned region.
• Provide best-in-class customer service in accordance with AMI policies.
• Process customer orders and manage quotes, RFPs/RFIs, and related paperwork.
• Assist Sales Reps in maintaining A/R integrity (credit and RA forms).
• Respond promptly to action-related emails and internal inquiries.
• Participate in departmental meetings and Sales Meetings.
• Daily tasks include quoting, contracts, and open order processing.

Skills

Bilingual English+

Education

High school diploma or GED

Job description

ABOUT US:

AMI Metals, Inc. (www.amimetals.com) is globally recognized as the industry leader in supplying aircraft quality raw material products to the aerospace industry. We are a wholly owned subsidiary of Reliance, Inc. (www.reliance.com) who is the largest metals service center company in North America and recognized as a Fortune’s World’s Most Admired Companies!

WHY WORK FOR AMI?

We value our employees and consider them to be our most important asset! We hire people who seek a professional, team-oriented environment which values collaboration and knowledge sharing. AMI is committed to employee safety, quality/continuous improvements, productivity and growth opportunities! Check out our reviews on Indeed and Glassdoor .

EMPLOYEE BENEFITS:

• Medical (PPO High/Low or Health Savings Plan)
• Dental
• Vision
• Paid Time Off
• Life Insurance
• Short & Long-Term Disability
• Flexible Spending Accounts
• 9 Paid Company Holidays
• Employee Assistance & Wellness Programs
• Educational Assistance

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function Summary

Assisting the sales department administrative work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Update and maintains customer profile for the assigned region

• Maintains all customer profile forms
• makes changes or updates to account information in StelPlan
• Updates all customer clauses on the intranet

2. Provide Best-In-Class customer service in accordance with the policy and objectives of AMI Metals

• Responsive to customer requests for status of their orders
• Assisting Sales Reps in quoting customers
• Return phone calls / messages / emails timely
• Provide technical data to customers upon request
• Responsiveness to request for missing paperwork, TR’s/BOL/Invoices etc.

3. Process customer orders

• Enter orders into the system and acknowledge customer PO.
• Execute Buy Req, Process Req, or Transfer Req where appropriate.
• Process open orders by updating due date, releasing orders and assisting with cutplan
• File the customer PO
• Maintains files of all quotes, transactions, and all other correspondence relative to customer RFQ’s / Orders an Quotations
• Communicates “holes in inventory” to Sales Management and Purchasing

4. Assist Sales Reps in maintaining A/R integrity

• Execute Credit and RA Forms
• Review and be aware of account status, dates, and A/R balances

5. Timely responsiveness to action related e-mails

• Respond to Sales Management on questions or projects that are assigned
• Respond to any department question regarding orders or other issues directly related to orders.

6. Participates in departmental and/or other company meetings

• Attend Sales Meeting and participate actively

7. Daily Functions

• Prepares quotes, contracts and RFP/RFI responses for potential customers
• Maintain all quote documentation with accurate pricing and configurations
• Working Open Order Report and releasing orders to the floor. Working cut plans on orders to release to the floor
• Cover Sales Reps desk when reps are traveling
• Working with production to get orders out the door
• Other duties may be assigned.

Required Skills

EDUCATION and/or EXPERIENCE

High school diploma or GED. Experience in administrative support role for at least 2 years.

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical procedures, or governmental regulations. Ability to write business correspondence to customers, reps, and managers. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be bilingual English+

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and finger to operate a computer keyboard, mouse, calculator and telephone keypad. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

OTHER SKILLS AND ABILITIES

Ability to work under stressful conditions. Ability to deal with irate individuals. Ability to work irregular hours. Ability to travel as required. Skill in establishing and maintaining effective working relationships. Skill in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.

Only local applicants will be considered

EEO/Disabled/Veterans

AMI Metals, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN