Sales Assistant

carltonseniorliving; Pleasant Hill (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Annual Raises

Anniversary Bonus

Immediate Pay

Fitness/Education Reimbursement

Complimentary employee meals

Holiday pay

Sick/Vacation Time

Medical, Dental, Vision… and more!

Job summary

Carlton Senior Living in Pleasant Hill, CA is hiring a Sales Assistant to support occupancy and revenue goals. You will manage a database of prospective residents, generate leads through calls, emails, and events, and conduct informative tours that communicate the community’s philosophy and benefits.

You will build and nurture relationships, handle sales-related admin tasks, and support safety protocols while fostering a warm, collaborative atmosphere with residents, families, and team members.

Qualifications

• Must be at least 18 years old per Title 22 requirements.
• Strong verbal and written communication with residents, families, and team members.
• Proficient in basic computer applications such as Microsoft Office, email, and scheduling systems.

Responsibilities

• Collaborate with Executives to support occupancy and revenue goals.
• Manage database of prospective residents and leads via calls, emails, and events.
• Conduct informative and engaging tours communicating the community’s philosophy and benefits.
• Build relationships to improve satisfaction and referrals.
• Handle sales-related administrative tasks including data entry and collateral management.
• Support safety protocols and community procedures.
• Foster a warm, collaborative atmosphere with residents, families, and staff.

Skills

Verbal communication

Written communication

Customer service

Tools

Microsoft Office

Scheduling systems

Job description

About Us

At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands‑on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique “culture of caring.”

Join our exceptional team at Carlton Senior Living as our Sales Assistant!

Why work with us:

• Annual Raises
• Anniversary Bonus
• Immediate Pay
• Fitness/Education Reimbursement
• Complimentary employee meals
• Holiday pay
• Sick/Vacation Time
• Medical, Dental, Vision… and more!

What we are hiring for:

Schedule: Sunday through Thursday

Starting Pay Range:

$20 to $23 Per Hour

What You’ll Do:

• Collaborate closely with the Executive Director and Sales Director to support and exceed community occupancy and revenue goals.
• Manage and maintain a database of prospective customers, generating and qualifying leads through multiple channels, including calls, emails, and events.
• Conduct informative and engaging tours for prospective residents, clearly communicating the community’s philosophy and service benefits.
• Build and nurture strong customer relationships to enhance satisfaction, retention, and referral opportunities.
• Handle sales‑related administrative tasks such as managing collateral inventory, entering customer data, and resolving delivery or service issues efficiently.
• Support safety protocols, emergency plans, and elopement prevention practices.
• Foster a warm, collaborative atmosphere with residents, families, and team members.

Qualifications:

• Must be at least eighteen (18) years or older, per Title 22 requirements
• Strong verbal and written communication skills with the ability to interact effectively with residents, families, and team members.
• Proficient in basic computer applications such as Microsoft Office, email, and scheduling systems