Sales Assistant

Roberto Cavalli; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Roberto Cavalli is seeking a Sales Assistant for a fulltime temporary role in New York. You will provide exceptional luxury client service, styling advice, and product storytelling while maintaining boutique standards and supporting day-to-day operations.

Responsibilities include clienteling, hosting private shopping events, and ensuring a premium in-store experience for international guests. Weekend and peak-season availability is required.

Qualifications

• 1–2+ years of luxury fashion retail experience, preferably in high-end boutiques or premium stores.
• Strong understanding of luxury clientele expectations, including international guests.

Responsibilities

• Deliver exceptional luxury client service and style advice to meet sales targets.

Skills

Luxury retail experience

Clienteling

Sales goals

Communication

Product knowledge

CRM platforms

Brand ambassador

Tools

CRM systems (Salesforce / Retail Pro / Cegid)

Job description

Title: Sales Assistant (Fulltime - Temp role) - 14th August to 30th September

Location: Belmont Park Village, New York

Role Summary

The Sales Assistant is responsible for delivering exceptional luxury client service, achieving sales targets, maintaining boutique presentation standards, and supporting day‑to‑day operations. You will act as a brand ambassador, offering styling expertise and fostering long‑term client relationships in one of the world’s most exclusive shopping destinations.

Key Responsibilities

1. Client Experience & Sales

• Deliver an outstanding luxury client experience, ensuring every interaction reflects the Roberto Cavalli brand values.
• Greet, assist, and guide clients through personalized service, styling advice, and product storytelling.
• Achieve and exceed personal and store sales goals, KPIs, UPT, and conversion.
• Maintain deep product knowledge across all categories: RTW, accessories, leather goods, footwear, and evening wear.
• Support clientele from diverse international backgrounds common to Belmont Park Centre.

2. Clienteling & Relationship Building

• Build and maintain a strong personal client book through proactive outreach, follow‑ups, and appointments.
• Engage in clienteling activities including thank‑you notes, special invitations, and personalized product recommendations.
• Assist in private shopping appointments, VIP hosting, and in‑store events.

3. Store Operations

• Maintain highest standards of boutique organization, cleanliness, and back‑of‑house order.
• Participate in inventory management: stockroom organization, replenishment, transfers, and cycle counts.
• Follow all operational and loss‑prevention procedures.
• Ensure smooth POS processes including payments, returns, gift wrapping, and packaging to luxury standards.
• Uphold Roberto Cavalli visual standards with immaculate product displays and window arrangements.
• Monitor stock presentation, folding, steaming, and merchandising to ensure a consistent luxury aesthetic.
• Support seasonal floor changes and category rotations.

5. Brand Ambassadorship

• Present yourself with impeccable grooming, professionalism, and refined communication aligned with luxury fashion norms.
• Embody Roberto Cavalli’s identity through confident styling, product enthusiasm, and elevated service etiquette.
• Participate in ongoing brand training, style seminars, and product workshops.

Qualifications & Requirements

Required

• 1–2+ years of luxury fashion retail experience, preferably in high‑end boutiques or premium department stores.
• Strong understanding of luxury clientele expectations — especially international and high‑profile guests common to Belmont Park Centre.
• Excellent communication, interpersonal, and relationship‑building skills.
• Proven track record of meeting sales goals.
• Professional appearance and refined personal presentation.

Preferred

• Experience with CRM/clienteling platforms (e.g., Retail Pro, Salesforce, Cegid).
• Familiarity with luxury tourism markets and VIP clientele.
• Strong fashion sense and styling confidence
• Discretion, professionalism, and luxury‑service mindset
• Team‑oriented, collaborative, positive attitude
• Must be available to work weekends, holidays, and peak‑season schedules.