Sales Assistant

Mungo Company; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Mungo Homes is seeking a Sales Assistant to support our New Home Advisors in the Triad, NC market. The role focuses on efficient customer experiences and administrative support for the model home and sales center.

Responsibilities include greeting visitors, presenting community features, handling pricing information, and maintaining leads and reports to assist sales teams in closing deals. A high school diploma or GED and NC real estate licensure are preferred.

Qualifications

• High school diploma or GED; or 1–3 months related experience.
• Active NC Real Estate License is required or encouraged.

Responsibilities

• Greets visitors and determines their needs and preferences.
• Assists in providing community tours to prospective residents and their families.
• Demonstrates model home features and benefits; shares information on pricing and availability.
• Provides product and pricing information and stays updated on community knowledge.
• Produces and distributes general correspondence, memorandums, reports and presentation materials.
• Enters new leads in the marketing database and tracks follow-up with customers.
• Assists sales reps with administrative tasks in the sales office (phones, appointments, contracts, filing).
• Documents daily traffic and compiles reports for management.

Education

High school diploma or GED; or 1–3 months related experience

Active NC Real Estate License

Tools

Microsoft Office Suite

FoxIt Phantom PDF

PDF Expert

KOVA software

Job description

Mungo Homes is adding a Sales Assistant to our team in the Triad, NC market!

The Sales Assistant is responsible for supporting New Home Advisors / Sales Agents in optimizing new home sales and the customer experience in assigned communities. Provides administrative support to the model home.

Essential Duties and Responsibilities: (performs other duties as assigned)

• Greets and engages visitors to determine needs and preferences. Refer to someone else, when appropriate.
• Assists in providing community tours to prospective residents and their families
• Demonstrates model home features and benefits. Provides information about the community while emphasizing the company’s value.
• Provides product and pricing information.
• Stays abreast of all community and product knowledge required to answer customer questions.
• Producing and distributing various documents, including general correspondence, memorandums, statistical reports, presentation materials, etc.
• Compiling data for weekly, monthly, and quarterly reports as required
• Filing and copying correspondence and other records
• Enters and assigns new leads in the marketing database system
• Provides timely and consistent follow through with customers from initial contact through closing and post-closing activities
• Assists sales representatives with all administrative aspects of the sales office including, but not limited to, answering phones, scheduling appointments, preparing purchase and sale contracts, filing, event planning, coordinating maintenance of sales center and opening/closing the sales center and model homes
• Documents daily traffic and assists community sales representatives with reports and information summaries to management.

QUALIFICATIONS:

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

• Microsoft Office Suite (Excel, Word, Outlook)
• FoxIt Phantom PDF, PDF Expert, or similar software
• KOVA software (ability to learn)

Certificates, Licenses, Registrations:

Active NC Real Estate License

Business Unit -

Mungo Homes