Sales Assistant

Caleres; Clayton (MO); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

30% Associate Discount across Famous &

Job summary

Caleres is seeking a Sales Assistant in the St. Louis area to support customer accounts with timely orders and proactive service. You will collaborate with sales teams, Merchandisers, and Account Directors to ensure orders are accurate, shipped on time, and issues resolved quickly.

The role emphasizes relationship building, problem solving, and a keen eye for fashion merchandising, with opportunities to travel to stores and events as needed.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 1–3 years’ experience in customer service, retail or wholesale.
• Experience in retail merchandising, fashion design or marketing preferred.
• Strong partnering skills; problem solving and analytical abilities.

Responsibilities

• Lead: anticipate needs of accounts and ensure sales and profitability targets are met for the assigned customer base.
• Manage: enter all orders, contracts and PO information; follow up on inventory, order position and ensure on-time deliveries.
• Partner: develop strong relationships with sales reps and internal teams to drive business and resolve order issues promptly.
• Travel: visit stores or shows to assist with meetings, packing samples, and entering orders.
• Develop: build customer relationships and offer prompt, effective service and cross-sell opportunities.

Skills

Customer service

Retail experience

Problem solving

Analytical skills

Strategic prioritization

Partnership building

Education

Bachelor’s degree

Job description

Join our dynamic and thriving footwear company as a Sales Assistant in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, are eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?

• Lead: Anticipate needs of accounts and react quickly. Assure sales and profitability expectations are achieved for assigned customer base.
• Manage: Enter all orders, contracts and PO information. Follow up with accounts on inventory levels, order position, drop ship details and suggest additional reorders and skus. Assure exceptional service to existing accounts by managing on order and facilitating on time deliveries.
• Partner: Develop strong partnerships and maintain open lines of communication with sales rep to create new ways to drive business. Facilitate immediate resolution of any order problems with the Merchandiser, Service Manager, Account Director, Account Executive, customer, warehouse or EDI department.

• Travel: Travel to stores and/or shoe shows to assist Account Executive as needed with sales meetings set up, sample packing, note taking and entering all orders.
• Develop: Develop a strong working relationship with the customers; providing prompt service, addressing all problems and concerns appropriately and suggestive selling on every call. Develop an expertise in specific aspects of the customer’s business as assigned.

Perks you will enjoy!

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
• Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
• Get Paid When You Want: Access your money as you earn it and request your earnings before payday
• Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
• Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO

Qualifications that make you the perfect fit!

• Bachelor’s degree, or equivalent combination of education and work experience
• 1-3 years’ experience in customer service, retail or wholesale
• Experience in retail merchandising, fashion design or marketing preferred
• Experienced with both field and corporate working relationships
• Ability to set strategy and prioritize tasks
• Strong partnering skills; problem solving and analytical skills