BDC Manager: Lead a 5-Seat Auto Appointment Team

Vadenchevroletpooler; Pensacola (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Guaranteed salary + lucrative bonuses

Medical and Dental insurance

401(k)

Paid Vacation

Professional, ongoing training

Job summary

A local family-owned dealership in Pensacola is seeking a Sales BDC Manager to oversee a team of 5 in their Business Development Center. The role involves scheduling appointments, managing calls and leads, and driving team performance. Candidates should have BDC experience along with strong leadership and customer service skills. This position offers a competitive salary and great benefits including medical insurance, 401(k), and paid vacation. The dealership values community involvement and employee relationships.

Qualifications

• Internet / BDC experience is required; management experience is a plus.
• Managerial and leadership skills needed.
• Customer service, communication, and computer skills are essential.
• Must have a positive attitude and be motivated to excel.
• Energetic and thrives in a fast-paced team environment.

Responsibilities

• Hire, train, and manage BDC associates in a call center.
• Set quotas and manage incoming calls and leads.
• Train staff in answering inquiries and identifying customer needs.
• Maximize sales and profitability to performance levels.

Skills

Leadership skills

Customer service skills

Communication skills

Computer skills

Internet / BDC experience

Motivated attitude

Job description

A local family-owned dealership in Pensacola is seeking a Sales BDC Manager to oversee a team of 5 in their Business Development Center. The role involves scheduling appointments, managing calls and leads, and driving team performance. Candidates should have BDC experience along with strong leadership and customer service skills. This position offers a competitive salary and great benefits including medical insurance, 401(k), and paid vacation. The dealership values community involvement and employee relationships.