Sales and Training Manager - Membership

Walmart; Colorado; On-site; USD 57,000 - 75,000; Full time

Job summary

Walmart is seeking a Membership Representative at Sam's Club, responsible for driving membership, training associates, and providing exceptional customer service. This role requires experience in sales and the ability to thrive in fast-paced environments. The position offers competitive pay and benefits, with an annual salary range of $57,000 to $75,000.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Stock purchase plan

Paid time off

Educational assistance through Live Better U

Qualifications

• Bachelor’s degree or 4 years’ experience in sales, retail, or related field.
• 1 year of sales experience in business-to-business sales.

Responsibilities

• Drive membership by communicating goals and results.
• Teach associates to process and sell memberships.
• Engage with members to identify training gaps.

Skills

Sales

Customer Service

Training

Leadership

Multi-tasking

Problem Solving

Education

Bachelor’s degree in business, communications, or related field

4 years’ experience in sales, retail, or related field

Job description

Position Summary...

Membership Representative
Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club, and we are looking for friendly faces with a passion to teach and train the associates at the registers, self-check outs, club pick up and more! You will play a major part in engaging our current members to utilize their available benefits, as well as developing our business to business relationships to grow membership. The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There will be times when you have to juggle several tasks in a short amount of time while helping members: visiting businesses, teaching and training, and supporting company events—you get the idea! It’s hard work, but our associates find it rewarding, especially since they’re a part of a large team with a common goal: happy, satisfied members.

You will be a great fit if:
• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You enjoy teaching and training your peers and associates on selling practices, communicating goals, and providing feedback consistently
• You have successful leadership qualities with experience in directing sales teams to exceed expectations on results
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:
• Maintaining a positive attitude by smiling, greeting, and thanking members
• Being in a position of positive influence without direct supervision to obtain the best performance of associates and the facility
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area while being able to lift, carry, and place merchandise weighing up to 15 lbs.

The Membership Representative role is a great way to start your development path at Sam’s Club. Apply now!

The above information is intended to indicate the general nature and level of work performed in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The full job description will be made available during the hiring process.

What you'll do...

• Drive membership in the assigned club by communicating goals, results, and feedback
• Ensure signage and marketing collateral related to membership programs are up to date
• Complete and maintain required documentation and forms
• Engage with members and prospects to identify training gaps and needs
• Provide information on membership benefits and promote company products and services
• Teach associates to process and sell memberships, upgrades, and credit accounts
• Communicate relevant membership events inside and outside of the club
• Assist with membership sales efforts including field sales and drives
• Educate members on membership types, programs, and benefits
• Identify and match member needs with appropriate benefits and services
• Respond to membership questions and concerns, encourage renewals
• Support member account decisions and actions
• Model and train processes, provide on-the-job training, and support continuous improvement
• Build and maintain relationships with stakeholders, support plans and initiatives to meet goals
• Hire, train, mentor, and develop associates, recognizing contributions and fostering a culture of belonging
• Ensure compliance with company policies, support mission, values, and ethics
• Build high-performing teams, embrace diversity, and create an inclusive workplace
• Act with integrity, uphold high standards of ethics and compliance, and support Walmart’s culture
• Deliver results with a customer-first approach, using data insights for decision-making
• Drive continuous improvement, adopt new technologies, and support change initiatives

Benefits include competitive pay, performance bonuses, health coverage, 401(k), stock purchase, paid time off, and educational assistance through Live Better U. The annual salary range is $57,000 - $75,000, with additional bonuses and potential regional pay adjustments.

Minimum Qualifications...

• Bachelor’s degree in business, communications, or related field OR 4 years’ experience in sales, retail, or related field
• 1 year of sales experience in business-to-business sales

Preferred Qualifications...

Optional qualifications are listed if applicable; none are mandatory.

Primary Location...

7370 W 52nd Ave, Arvada, CO 80002-3708, United States of America