Membership Sales Manager

55 Seventy; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading membership club in Dallas seeks a Membership Sales Manager to enhance the member experience and drive growth initiatives. This full-time role demands strong leadership skills and a passion for hospitality, with responsibilities including outreach, event planning, and member engagement. The ideal candidate has extensive experience in customer service and event coordination and will thrive in a fast-paced environment.

Benefits

Paid Time Off

401k

401k Matching

Travel/Vacation Stipend

Health Insurance

Vision and Dental Insurance

Qualifications

• 10 years experience in guest interaction and satisfaction.
• 5 years leadership in hospitality management or membership sales.
• Exceptional written and verbal communication skills.

Responsibilities

• Develop marketing plans to generate new membership leads.
• Manage communications with current members and coordinate events.
• Analyze monthly membership statistics and report to management.

Skills

Customer Service

Hospitality

Event Coordination

Strategic Planning

Communication

Education

Bachelor’s degree in business or hospitality

Job description

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55 Seventy is a private membership club reinventing wine and culinary experiences. The club offers its members a unique and sophisticated environment to build professional relationships or entertain peers. Our members access luxury wine storage, elevated dining, and a premiere events calendar. As a destination for the discerning, we pride ourselves on providing an exquisite environment for leisure and business interactions.

We seek an organized, proactive, and detail-oriented individual to support our membership initiatives, such as event and community outreach, executive sales directives, and correspondence efforts. This individual will additionally collaborate with departments to support marketing, operations, culinary, wine, and event team initiatives to streamline our membership growth. This is a full-time position on-site in Dallas, TX.

We are seeking a Membership Sales Manager to be an integral part of the team and elevate our Member’s experience. This person will lead the communication, interaction, and outreach for prospective members and executive sales.

The Membership Sales Manager is responsible for all aspects of generating new membership leads, converting prospective members, managing a waitlist, coordinating visits, leading community outreach, organizing prospective membership events, and working closely with local businesses. Additionally, this position is responsible for handling member communications, addressing issues and questions, and ensuring a positive experience and flow of communication for the membership.

This position will require the candidate to work some nights and weekends.

Job duties & responsibilities:

• Develop and execute a marketing and event plan to generate new membership leads.
• Coordinate and handle logistics for all for prospective members from outreach through payment.
• Manage communication for current members, including frequent surveys, post-event follow up, general sentiment surveys, personal discussions, and other required mediums to keep a pulse on the needs of the members.
• Develop working partnerships with local businesses and community hubs
• Engage with current members to understand their needs and wants of members to help direct the future of the club.
• Coordinate events with local businesses for prospective membership outreach
• Analyze and report monthly membership and prospect KPIs and statistics.
• Communicate with management and provide suggestions and feedback to ensure member satisfaction.

The ideal candidate will possess the following minimum qualifications:

• Strong passion for hospitality, events, and wine; more importantly, a passion for customer service and delivering an exceptional guest experience.
• Ten (10) years of experience in a related role requiring frequent guest interaction, ensuring guest satisfaction, coordination and guest outreach (verbal and written), strategic planning, and problem-solving.
• Five (5) years of leadership experience in hospitality management, a guest interaction position, membership sales, or related role.
• Exceptional communications skills, both verbal and written.
• Strategic thinker with strong business acumen.
• Bachelor’s degree in business, hospitality, travel industry management, or related field; but relevant experience can substitute for degree requirements.
• Paid Time Off
• 401k
• 401k Matching
• Travel/Vacation Stipend
• Health Insurance
• Vision and Dental Insurance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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