Sales and Service Representative

United Bank; Shallotte (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

United Bank is seeking a customer service oriented professional in North Carolina. The role requires an active or soon-to-be NMLS license, with responsibilities spanning daily customer interactions and branch staffing support.

Fluent or strong verbal and written communication skills are essential, with Spanish language ability considered a plus. The position involves travel to other branch locations and a flexible schedule as needed.

Qualifications

• NMLS license required or must obtain within 90 days of employment.
• Spanish language skills a plus.
• Strong verbal and written communications and interpersonal skills.
• Banking experience is a plus; familiarity with core banking applications is helpful.
• Ability to travel to other branches as needed for staffing.

Responsibilities

• Sitting and standing for extended periods.
• Operate a computer and basic office software.
• Communicate effectively with staff at all levels.
• Observe, perceive, and translate data into insights.
• Travel by airplane, car, or train as business needs arise.

Skills

Strong communication skills

Task management

Professionalism

Education

High School Diploma or equivalent, bachelor’s degree preferred

Tools

Microsoft Office

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

• High School Diploma or equivalent required, bachelor’s degree preferred
• Minimum one (1) year customer service or related working experience required
• Must possess an NMLS license or obtain NMLS license within 90 days of employment
• Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to demonstrate a sales oriented professional demeanor
• Excellent verbal, written, and interpersonal skills
• Very well organized and ability to deal with multiple priorities
• Proficiency in Microsoft Office products
• Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
• Ability to represent the Bank in a professional manner at all times
• Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
• Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

• Strong Communication Skills
• Task Management
• Professionalism

Essential Functions:

• Sitting and standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via airplane, automobile, bus and/or train

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.