Sales Associate Supervisor

United Bank; Lumberton, Northern (NC, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

United Bank in Lumberton, NC is seeking a customer-focused team member with supervisory potential to join our branch staff. The role emphasizes sales orientation, excellent communication, and top-tier customer service across daily banking interactions.

The position requires adaptability, ability to travel to other branches when staffing demands arise, and comfort with multitasking in a busy branch environment. Proficiency with Microsoft Office is expected.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year of professional experience, preferably in banking.
• Ability to demonstrate working knowledge of core banking systems.

Responsibilities

• Stand for extended periods and operate a computer, mouse, and office equipment.
• Interact with customers confidently, professionally, and courteously.
• Communicate effectively with staff at all levels and translate data as needed.
• Lead staff and demonstrate supervisory capabilities where applicable.

Skills

Sales-oriented demeanor

Excellent communication

Customer service

Interpersonal skills

Multitasking

Travel to branches

Flexibility

Supervisory experience

Basic math

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Qualifications

SKILLS/QUALIFICATIONS:

• High School diploma or equivalent is required.
• Minimum of one (1) years of professional working experience, preferably in a Banking environment.
• Ability to demonstrate working knowledge of core banking system if prior working experience is not in the Banking field.
• Prior supervisory experience is highly desired with demonstrated ability to lead staff members.
• Ability to effectively demonstrate a sales-oriented professional demeanor.
• Excellent communication skills; Verbal and written communications skills in Spanish or additional language a plus.
• Ability to demonstrate excellent customer service and interpersonal skills.
• Ability to interact effectively with customers in a confident, professional, mature, and courteous manner.
• Proficiency in Microsoft Office Products required.
• Ability to efficiently operate standard office equipment, including a computer, copier, fax, and calculator is required.
• Demonstrate problem solving ability, good analytical and math skills.
• Organization skills and ability to multi-task in a fast-paced environment is essential.
• Ability to travel as business necessity arises to other branch locations to ensure proper daily staffing.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions:

• Standing and sitting for extended periods of time.
• Ability to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.