Sales and Service Coordinator

DataShield Corp.; Omaha (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Medical insurance

Vision coverage

Simple IRA with company match

Job summary

DataShield Corp. is seeking a detail-oriented, reliable team member for a customer service and operations support role in Omaha. You will engage with existing customers, process requests, and coordinate onboarding tasks to keep service running smoothly.

No prior experience required; we’ll train you. You’ll learn to quote, track opportunities in the CRM, and collaborate with sales, service, and dispatch while maintaining accurate records.

Qualifications

• Detail-focused and organized—loves crossing items off your list
• Clear verbal and written communication skills
• Tech-savvy and open to learning new systems
• Willingness to learn and grow in a fast-paced environment

Responsibilities

• Answer incoming calls from existing customers and provide friendly, accurate support
• Handle customer requests, account changes, service updates, and scheduling needs
• Respond to new sales inquiries via phone, email, and web forms
• Prepare quotes and track opportunities in our CRM (training provided)
• Set up new accounts and assist with onboarding tasks
• Coordinate internally with sales, service, and dispatch to keep operations in sync
• Maintain documentation, customer records, and service details with precision

Skills

Detail-oriented

Reliable

Team-focused

Customer service

CRM

Tools

CRM

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

DataShield is seeking someone Detail-Oriented, Reliable, and Team-Focused

Do you thrive in a fast-paced, supportive environment? Are you a reliable, process-oriented professional who finds satisfaction in completing tasks accurately and keeping running smoothly? If you answered yes and enjoy clear direction, have strong attention to detail, and take pride in being a dependable team player, this role could be a great fit.

You don’t need years of experience. If you’re organized, dependable, and ready to learn, we’ll train you. Your ability to follow through, stay on top of details, and support your teammates will make a big difference every day.

What You’ll Do

• Answer incoming calls from existing customers and provide friendly, accurate support
• Handle customer requests, account changes, service updates, and scheduling needs
• Respond to new sales inquiries via phone, email, and web forms
• Prepare quotes and track opportunities in our CRM (training provided)
• Set up new accounts and assist with onboarding tasks
• Coordinate internally with sales, service, and dispatch to keep operations in sync
• Maintain documentation, customer records, and service details with precision

What We’re Looking For

Someone who takes direction well but works independently once trained

Detail-focused and organized — you love crossing items off your list

Comfortable communicating with customers and internal teams

Energized by getting things done and supporting others

Able to adapt when priorities shift but keep a steady rhythm

Naturally dependable with strong follow-through

Requirements

Experience in customer service, service coordination, sales support, or administrative work helpful

Clear verbal and written communication skills

Tech-comfortable and open to learning new systems

Positive, professional attitude and a willingness to learn

What’s in It for You

A structured, supportive environment with room to grow

On-the-job training and a long-term path for advancement

Work that feels meaningful — your attention to detail keeps everything moving

A team that values your contribution and helps each other win

Growth opportunities into more specialized or expanded roles as you develop

Our Core Values: Do The Right Thing, Get Better Every Day, Do It Now & Have Each Other’s Back

Benefits

• Medical insurance
• Vision and dental coverage
• Paid time off (PTO)
• Simple IRA with company match