Assistant Office Manager Sales

Maid in JC; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a highly rated home cleaning service as a Sales and Scheduling Representative. This role involves engaging with clients, managing appointments, and exceeding sales targets. You'll be part of a supportive team dedicated to exceptional customer service and continuous improvement. If you're self-motivated, detail-oriented, and have a competitive spirit, this is the perfect opportunity for you to thrive in a dynamic environment. Make a difference in the lives of our clients while building a rewarding career in a respected company.

Benefits

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer support and relationship building is preferred.

Responsibilities

• Identify potential customers and nurture relationships.
• Provide pre & post-sales support and ensure customer satisfaction.
• Schedule appointments to meet client and employee needs.

Skills

Strong communication skills

Excellent interpersonal skills

Self-motivation and drive

Competitive Nature

Excellent Follow Up

Detail-oriented

Problem-solving skills

Time management

Organizational skills

Experience reading project plans

Spoken Spanish

Job description

Benefits:

1. 401(k) matching
2. Bonus based on performance
3. Dental insurance
4. Health insurance
5. Paid time off
6. Vision insurance

Company Overview:

Maid in JC is a highly rated home cleaning company serving luxury apartments and condos in downtown Jersey City. As one of the area's highest rated services, we focus on delivering exceptional customer service by fostering a culture of respect, continuous improvement, and empowering our team.

Position Overview:

Maid in JC is seeking a Sales and Scheduling Representative to join our team. Your responsibilities will include answering calls, emails, and texts from leads, prospects, and clients, prospecting, solving problems, estimating, strengthening relationships with existing clients, and ensuring that projects run smoothly. You will be adding, removing, and updating one-time and recurring appointments, making the best match to optimize the schedule, satisfy client needs, and accommodate employee requirements. Your primary role will be to exceed sales targets. You will be supported by experienced customer support, inside sales, and operations team members to help achieve your goals.

Job Responsibilities:

1. Prospecting: Identifying potential customers and leads through research and networking.
2. Relationship Building: Establishing and nurturing relationships with customers to build trust and rapport.
3. Pricing, Follow-up, Negotiation: Creating bid pricing and negotiating deals to secure sales and meet revenue targets.
4. Customer Support: Providing pre & post-sales support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
5. Scheduling: Finding the best option for scheduling one-time and recurring appointments of different service types that meet a number of different requirements.

Skills and Qualifications:

1. Strong communication skills
2. Excellent interpersonal skills
3. Self-motivation and drive
4. Competitive Nature
5. Excellent Follow Up
6. Detail-oriented with the ability to prioritize a number of tasks
7. Problem-solving skills
8. Time management
9. Organizational skills
10. Experience reading project plans & specifications
11. Spoken Spanish preferred but not required