Sales and Operations Advisor

DriveTime Car Sales, LLC; Council Bluffs (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement plan

Tuition reimbursement

Paid time off including holidays, wellness days and vacation

Job summary

DriveTime Car Sales, LLC in Council Bluffs, Iowa, seeks a dedicated sales professional to support dealership operations and deliver exceptional customer experiences. This role involves managing the full sales cycle, from securing appointments to closing sales, and requires strong operational and sales process knowledge.

The ideal candidate has a minimum of 3 years of related experience, a high school diploma ( GED required), and a customer-first mentality. The position offers competitive pay and comprehensive benefits, including health insurance, a 401(k) plan, and paid time off.

Qualifications

• 3+ years of sales and retail operations experience with proven success.
• Valid driver’s license and acceptable driving record.
• Ability to pass a drug test and background check.

Responsibilities

• Deliver effective customer interactions and support dealership operations.
• Manage the full sales cycle and secure completed sales.
• Collaborate with team members to maintain a positive work environment.

Skills

Customer partnership focus

Sales process mastery

Store operations knowledge

Negotiation skills

Education

High school diploma or GED required

Associate's or bachelor's degree preferred

Job description

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, headquartered in Tempe, Arizona and Dallas, Texas. We create opportunities and improve lives by matching customers with the right vehicle, inventory and financing solution.

Responsibilities

• Deliver effective customer interactions and support dealership operations.
• Build partnerships with potential buyers and guide them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle, from securing appointments to converting visits into completed sales.
• Perform operational duties such as opening/closing the store, handling cash and sales, managing inventory, conducting audits and completing documentation (tags, title/registration).
• Maintain expertise in dealership inventory, website, OET experience, financing options and related sales processes.
• Develop sales competencies, including negotiation, customer experience and core selling skills.
• Collaborate with team members and support a positive, safe and highly effective team environment.
• Deliver a world‑class, tailored customer experience and introduce customers to the DriveTime family of companies.
• Serve as a training partner for new hires, supporting onboarding and skill development.
• Execute company directives, initiatives and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi‑phase learn‑and‑earn role (Levels0–4), assuming increasing responsibility for sales, operations, inventory management and dealership leadership.

Knowledge, Skills & Abilities

• Strong customer partnership focus.
• Mastery of the full sales process, from appointment setting to closing.
• Operational knowledge: store operations, cash handling, inventory management and documentation.
• In‑depth understanding of dealership inventory, website, OET, financing options and related sales processes.
• Sales competency development: negotiation, customer experience, core selling skills.

Requirements

• High school diploma or GED required; associate's or bachelor’s degree preferred or equivalent experience.
• Minimum of 3years of related sales and retail operations experience with proven success in driving sales performance, managing operations and delivering high‑quality customer experiences.
• Valid driver’s license and acceptable driving record for the previous 3years.
• Minimum age 18 years.
• Ability to pass a drug test and a background check.
• Physical ability to remain in a stationary position at least 75% of the time; occasional moving objects up to 20pounds; use of computer and other office equipment.

Physical Demands

The essential functions of this position require remaining in a stationary position 75% of the time, occasionally moving about inside the office to access file cabinets, office machinery and other equipment. The role requires visual acuity, manual dexterity to operate a computer and other office productivity machinery such as a calculator, copy machine and printer. The position may require moving objects up to 20pounds.

Benefits & Perks

• Medical, dental and vision insurance (company covers a sizable portion of premiums).
• 401(k) retirement plan.
• Company‑paid life insurance.
• Short‑term and long‑term disability coverage.
• Tuition reimbursement.
• Wellness program with self‑guided coaching, incentives and discounts on medical premiums.
• Competitive pay.
• Consistent work schedule with Sundays closed.
• Monthly bonus share, sales contests and other incentive programs.
• World‑class training and development; certification to higher levels.
• Paid time off including holidays, wellness days and vacation.

Equal Opportunity Employer

DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. Hiring is contingent upon successful completion of our background and drug screening process. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, disability, age or any other protected status.