Sales & Operations Advisor in Training

DriveTime Automotive Group Inc.; Langhorne (Bucks County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Tuition reimbursement

Paid time off

World-class training and development

Job summary

DriveTime Automotive Group Inc. is seeking a Customer Sales Guide in Langhorne, PA. Responsibilities include greeting customers and assisting during the purchasing process.

Ideal candidates possess a High School Diploma or GED, 1–3 years in sales, and a valid driver's license. The role offers excellent benefits, including medical insurance and a consistent work schedule.

Qualifications

• 1–3 years related work experience in hospitality, sales, or retail.
• Valid driver’s license and acceptable driving record for last 3 years.
• Ability to pass a drug test and background check.

Responsibilities

• Greet customers and create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process.
• Follow up with customers to maintain engagement.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or GED

Associates or Bachelor's preferred

Job description

What’s Under the Hood: DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. We embrace a transparent pricing approach, eliminating haggling and gimmicks, and reconditioning centers that breathe new life into pre‑owned vehicles. If you’ve got DRIVE and want to make an impact, we’d love for you to make a difference with us!

Key Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process, including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred or equivalent experience.
• 1–3 years related work experience; minimum of 1 year of experience in hospitality, sales and/or retail with a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Benefits & Perks

• Medical, dental, and vision (DriveTime Family of Brands covers a sizable amount of insurance premiums).
• 401(k), company‑paid life insurance policy, short and long‑term disability coverage.
• Tuition reimbursement.
• Wellness program with self‑guided coaching, journeys, cash incentives and discounts on your medical premiums through engaging in fun activities.
• Competitive pay across the organization.
• Consistent work schedule; closed on Sundays.
• Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World‑class training and development: starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with manager training programs.
• Paid time off for all full‑time roles, including wellness days, holidays, and personal time; part‑timers receive vacation time based on hours worked.

DriveTime Family of Brands is a Great Place to Work Certified company. Over 90% of employees say they feel right at home here. We’ve been recognized for Best Company for Diversity, Best Company Culture, Best Company Leadership, and Healthiest Employers, among others. We are headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide.

Hiring is contingent upon successful completion of background and drug screening. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. We do not charge fees at any point during hiring. Official emails come from @drivetime.com or through our virtual assistant at [e-mail]. Job offers are only made after a formal interview with an actual employee.

Application Safety

We are aware of scams where recruiters pretend to be from our team and ask for personal info or payment. Please never share banking information or personal details unless you have verified that the contact is an official DriveTime employee. Apply only through our official careers page: Careers.