Sales and Marketing Manager

Playbook; Phoenix (AZ); Hybrid; USD 77,000 - 95,000; Full time

Benefits offered by this job

Free employee medical

4% 401(k) match

Short-term disability

Job summary

Playbook is seeking a Revenue Lead to own the sales lifecycle for the Esplanade's meeting and event spaces in Phoenix. You will drive bookings from inquiry through contract, ensuring profitability while aligning with tenant priorities and positioning the Esplanade as a premier lifestyle destination.

You will build partnerships with on-site restaurant operators, oversee pricing strategies, and manage a robust pipeline to sustain revenue growth and tenant satisfaction.

Responsibilities

• Own revenue strategy for the meeting and event venues at the Esplanade, ensuring bookings are profitable and aligned with tenant priorities.
• Develop and manage a strong sales pipeline for private and public-facing spaces through marketing, networking, and on-site activations.
• Collaborate with the Catering Director of Sales and restaurant partners to maximize venue and catering revenue.

Job description

Salary Range:$86,000 plus 2% commission on venue sales and up to a $4k annual bonus based on top performance.

Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.

Location: Phoenix, AZ located at the beautiful Esplanade.

Work Hours: Monday-Friday with flexibility required for weekends based on business needs.

Reports to: Senior Tenant Experience Director

Playbook x Onsite:

Playbook specializes in delivering exceptional hospitality services in Commercial Real Estate to fundamentally change the value proposition of the modern office. We’ve partnered with Tourmaline Capital Partners (TCP) across their national portfolio to represent and operate their workplace hospitality program and brand, Onsite. Onsite is a cutting edge, workplace experience platform that delivers what office tenants need to make every day productive and maximize their workplace outcomes. We deliver this through the four Onsite pillars: People, Services, Spaces, and Technology.

• Spaces designed for work, however, and wherever employees want
• Services curated for members, with programming designed to inspire collaboration
• People dedicated to building community and activating experiences
• Technology that enables it all to happen Onsite

Your Mission:

Your mission is to own revenue generation for the Esplanade and all private and public-facing meeting and event spaces. You lead the full sales lifecycle from inbound inquiry through contract execution, ensuring bookings are well scoped, profitable, and aligned with tenant-first priorities. Through disciplined pipeline management, thoughtful pricing, and strong client relationships, you drive consistent revenue while supporting the larger goal of positioning the Esplanade as a lifestyle destination and the place professionals in Phoenix need to be.

Your Focus:

You own the journey of how a prospect becomes a permanent part of our community. By hosting with 5-star standards during every meeting or event, you turn "amenities" into essential venues that clients will return back to. You operate with an entrepreneurial edge, proactively identifying opportunities to drive measurable vitality and revenue. Ultimately, you lead with such clarity and conviction that our spaces become the undeniable first choice for any organization seeking a home for connection and high-performance work.

Outcomes You’ll Deliver:

• Revenue Strategy Planning and Execution: Own the vision and strategy for the meeting and events revenue service line. This includes managing the public and private sales of a large conference center, outdoor plaza and upstairs patio event space, while funneling additional venue bookings to the in-house restaurant operator’s restaurant and private dining venues.
• Catering Sales: Create and drive a deeply integrated partnership with Episcope hospitality to cross-pollinate venue sales and drive significant catering revenue in all meeting and event spaces. Upsell catering services to private and public clients.
• Sales Pipeline: Build and maintain a strong pipeline for meeting and event venue bookings through paid external marketing, relevant networking opportunities, and on-site promotional activations. Work hand-in-hand with the Catering Director of Sales to build strategic relationships on campus and in tenant suites.
• Restaurant Partnerships: Stay embedded with all additional restaurant partners on the Esplanade campus to build a strong referral pipeline and bolster retail business. This includes 4 additional restaurant concepts on-site.
• Asset and Brand Positioning: Design intentional campaigns that make the building a magnetic destination. By showcasing your amenities through targeted activations and service showcases, you create the energy that supports your building’s long-term flourish and market presence. The clients you are booking space for and brands you are bringing into the building support the larger goal of transforming the Esplanade into an affluent lifestyle destination and the place business professionals need to be in the market.
• Maintain 5-Star Operations: Act as the architect for meeting and event execution, defining the goals, logistics, and "run-of-show" frameworks for delivering exceptional event and meeting service. You set the stage with such precision that the events team can step in and deliver a seamless, high-impact experience every time.
• Relationship Mastery: Serve as the primary "Connector" for internal and external partners. You’ll lead the intake process with curiosity, understanding your clients and their vision so deeply that you can translate their expectations into a flawless brand reality, while maximizing revenue potential.
• Ecosystem &