Sales and Marketing Administrative Assistant

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching after one year

Discounted associate rates

Job summary

Omni Hotels & Resorts in Hot Springs, VA, seeks a detail-oriented Sales & Marketing Administrator to support the hotel’s sales team and events operations. You will handle contracts, proposals, and POs, and coordinate media visits and site inspections.

The role requires excellent communication, organization, and customer service skills, with proficiency in MS Office and hospitality management systems. On-site role with growth opportunities within a premier resort.

Qualifications

• Strong customer service and interpersonal skills required.
• Receives and prioritizes requests from Sales & Marketing teams.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks with strong attention to detail.

Responsibilities

• Support the sales team to drive hotel revenue and guest services.
• Assist with inquiries for group and catering events.
• Help prepare contracts, proposals, and addendums.
• Create POs and manage office supplies and collateral inventory.
• Record opportunities in Delphi and track progress in the system.
• Coordinate media property visits and site inspections.
• Assist with RFP responses and meeting arrangements.
• Manage group commissions and related reporting.
• Perform other administrative duties as needed.

Skills

Self-directed

Customer service

Interpersonal communication

Clear communication

Attention to detail

Organization

Analytical skills

Time management

Multitasking

Judgment & problem solving

Tools

Microsoft Office

Excel

Delphi FDC

Birchstreet

Opera

Job description

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview

This critical role has multiple components. These include assisting the marketing team with media visits, managing purchase orders for sales, marketing, and special events, and handling a variety of administrative duties requested by colleagues within the Sales and Marketing Division in order to provide timely and professional service to our guests.

Responsibilities

• Support the efforts of the sales team to drive top-line revenue for the hotel.
• Assists with sales inquiries for group and catering events.
• Assist sales managers with preparation of contracts, proposals, and addendums.
• Create departmental POs and maintain inventory of office supplies, collateral, and promotional items
• Accurately record and process direct opportunities in hotel sales system (Delphi)
• Assist with media property visits (reservations, amenities, activities, etc.)
• Coordinate client site inspections and preplanning visits
• Assist managers with RFP responses, and meeting arrangements as needed
• Manage Group Commissions
• Other duties as needed.

Qualifications

• Must be self-directed, motivated and demonstrate intuitive customer service and interpersonal skills
• Passionate for hospitality and effectively engages with internal and external clients
• Communicates clearly, concisely, and openly in all interactions
• Has exceptional attention to detail, organizational, analytical and time management skills
• Multi-tasks and priorities in a fast-paced work environment
• Exercises sound judgment evaluates situations and utilizes appropriate and creative resources to solve problems
• Is technologically savvy, with a working knowledge of Microsoft Office, Excel, Delphi FDC, Birchstreet, and Opera preferred

PERKS AND BENEFITS

• A culture of fun, inclusion, and growth.
• Access to resort amenities and restaurants
• Health Insurance offered after 90 days.
• Matching 401(k) after one year.
• Performance-driven, ALL-IN culture.
• Discounted associate rates at Omni properties nationwide.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.