Retail Sales Agent FT

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Hot Springs, Virginia, seeks a proactive Retail Sales Agent for a full-time role. Responsibilities include assisting customers with product selections, attending vendor clinics, and maintaining store atmosphere. Ideal candidates will possess excellent customer service skills, an understanding of sports products like golf and skiing, and the ability to work flexible hours, including nights and weekends. Join a dynamic team that values empowerment and exceptional service.

Qualifications

• Candidate must be able to work a flexible schedule including nights, weekends and holidays.
• Candidate must have excellent customer service skills.
• Candidate must be able to stand for long periods of time.

Responsibilities

• Assist customers in product selection and follow through on sales.
• Attend vendor clinics and employee trainings.
• Respond to customer requests with excellent service.
• Assist in receiving and merchandising products.
• Maintain a clean atmosphere in the store.
• Participate in monthly inventory.

Skills

Customer service skills

Understanding of sports activities

Ability to work flexible schedule

Job description

The Omni Homestead Resort, 1766 Homestead Drive, Hot Springs, Virginia, United States of America

Job Description

Posted Monday, April 20, 2026 at 4:00 AM

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview

We’re looking for a proactive Retail Sales Agent to join our team on a full-time basis. Responsibilities include assisting customers in product selection, from introduction to sale and beyond, ensuring timely and excellent service. The role involves attending vendor clinics and employee training sessions to enhance the development of the retail team and responding to customer requests promptly with exceptional guest service skills. Additionally, the Sales Agent will assist in receiving merchandise, pricing, merchandising products on the floor, and managing back stock inventory. They will also help with daily replenishment of back stocked products, participate in monthly inventory, and maintain a clean atmosphere in the store. Ideal candidates will have a good understanding of sports activities related to the products being sold, including golf, tennis, and skiing, and be able to contribute to the team effort by accomplishing related tasks as needed.

Responsibilities

• Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.
• Attend all vendor clinics and employee training that will enhance the development of the Retail team.
• Respond to customers requests in a timely fashion and with excellent guest service skills.
• Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.
• Assist in daily replenishment of back stocked product to the sales floor.
• Assist in taking monthly inventory.
• Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.
• Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Candidate must be able to work a flexible schedule including nights, weekends and holidays.
• Candidate must be able to stand for long periods of time.
• Candidate must have excellent customer service skills.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.