Sales and Growth Manager - Restaurant Technology

Alpha Restaurant Technologies; Winfield (IL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Paid time off

Holidays and sick leave

Mileage reimbursement

Gym reimbursement

Book of the Month/Audible

Job summary

Alpha Restaurant Technologies is seeking a Sales and Growth Manager to lead a team of approximately six Sales and Growth employees across multiple markets. The role is hands-on, with 50% travel, in Winfield, Illinois, and involves prospecting, closing, retention, and expansion of customer relationships.

You will own sales performance, field execution, and team accountability, while partnering with cross-functional teams to deliver real value to restaurant clients.

Qualifications

• Proven ability to build business through outbound prospecting and field sales.
• Coach salespeople to better results and hold people accountable.
• Demonstrated capability in forecasting and pipeline management.

Responsibilities

• Set prospecting, pipeline, conversion, and production expectations.
• Lead field execution and coach toward measurable improvements.
• Hire, onboard, and develop Sales and Growth staff.
• Manage enterprise opportunities and cross-functional collaboration.

Skills

Prospecting

Closing

Account growth

Customer retention

Forecasting

Coaching

Team leadership

Field sales

Hiring & development

Job description

Full-time

Target first-year compensation: approximately $140,000-$150,000+

Travel: Approximately 50%

ABOUT ALPHA

Alpha helps small and medium-sized restaurants succeed through POS systems, payments, restaurant technology, and dependable support.

We take a consulting approach. We learn how each restaurant operates, understand what will make the business better, and help implement technology that produces a real result.

Our mission is simple: Help people eat with ease.

We are an entrepreneurial, growth-stage company building a restaurant technology organization that combines strong technology with unusually strong service.

THE OPPORTUNITY

We are looking for a Sales and Growth Manager to lead the teams responsible for winning new restaurant clients and helping existing clients stay, succeed, and grow with Alpha.

This is not a desk-only management position.

The right person is a player-coach who understands prospecting, pipeline development, closing, account growth, and customer retention because they have done the work themselves.

You will lead a team of approximately six Sales and Growth employees across multiple markets while helping Alpha recruit, develop, and scale the next generation of the organization.

Your team is responsible for:

• Prospecting
• Closing profitable new business
• Retaining customers
• Growing existing relationships

You will have meaningful ownership, direct access to company leadership, and compensation tied to the long-term value your team creates.

WHAT YOU WILL OWN

• Sales performance. Set clear prospecting, pipeline, conversion, and production expectations. Coach representatives through qualification, discovery, demonstrations, proposals, follow-up, and closing.
• Field execution. Spend time alongside representatives in the field and on live calls. Inspect actual execution, identify where opportunities are breaking down, and coach toward measurable improvement.
• Team accountability. Establish clear expectations and consistently address misses. Develop strong performers while taking action when performance does not improve.
• Customer growth and retention. Lead Growth Specialists responsible for proactive customer relationships, technology adoption, account expansion, recovery, and retention.
• Forecasting. Maintain a credible forecast based on real pipeline evidence and ensure opportunities continue moving toward a decision.
• Hiring and development. Help identify, interview, select, onboard, and develop strong Sales and Growth employees.
• Enterprise opportunities. Participate directly in significant multi-location and strategic opportunities when your involvement improves the probability of winning.
• Cross-functional execution. Work closely with Support, Projects, Operations, and Finance so commitments made to customers are realistic and delivered.
• Operating discipline. Build clear standards, coaching rhythms, scorecards, and management routines that allow the Sales and Growth organization to execute consistently as Alpha grows.

WHAT SUCCESS LOOKS LIKE

You will be measured primarily by the results produced through your team.

Success includes

• Strong outbound and field prospecting discipline
• Healthy pipeline progression and conversion
• Accurate forecasting
• High customer retention
• Profitable expansion of existing relationships
• Salespeople who improve under your coaching
• Clear and consistent accountability
• A stronger Sales and Growth organization over time

WHO WE ARE LOOKING FOR

You may already be a Sales Manager, but you do not need to have spent your entire career in management.

A strong candidate could also be a successful senior salesperson or first-line leader who is already coaching others and is ready to take ownership of a team.

We are looking for evidence that you can:

• Build business through outbound prospecting and field sales
• Coach salespeople to better results
• Hold people accountable without avoiding difficult conversations
• Diagnose where a sales funnel is breaking down
• Build and inspect a reliable pipeline
• Forecast credibly
• Sell based on business value rather than discounting
• Understand recurring-revenue economics
• Retain and expand customer relationships
• Recruit and develop strong people
• Take responsibility when results miss

Restaurant technology, payments, SaaS, hospitality technology, or other B2B experience is valuable but not required.

We care more about evidence that you can sell, lead, coach, and build.

WHO WILL DO WELL HERE

You will likely enjoy this role if you:

• Want meaningful ownership rather than a narrow corporate management lane
• Still enjoy being close to customers and the field
• Like coaching ambitious salespeople
• Believe performance standards should be clear and consistently enforced
• Want compensation that can grow materially when you create long-term value
• Prefer measurable outcomes over internal politics
• Want to help build a sales organization rather than simply inherit a finished one

This position is less likely to be a fit if you primarily want to administer an existing process, avoid direct prospecting, or manage almost entirely through meetings and reports.

COMPENSATION

Base salary: $95,000-$105,000 annually, based on demonstrated experience and qualifications.

At target performance and current unit economics, modeled first-year compensation is approximately $140,000-$150,000+, with the opportunity for compensation to continue growing as recurring participation builds.

Variable compensation includes:

• $150 for each qualifying new location
• Quarterly performance incentives of up to $4,000 per quarter
• Uncapped recurring residual participation in profitable new business generated by the team

The residual structure is designed to reward long-term value creation. As profitable customers are added and retained, the manager builds recurring income in addition to salary and performance incentives.

At sustained target performance, modeled compensation exceeds approximately $165,000 annually around Year 3.

Detailed compensation mechanics are provided during the interview process.

BENEFITS

Full-time benefits include:

• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Applicable holidays and sick leave
• Mileage and approved travel reimbursement
• Gym reimbursement
• Book of the Month or Audible benefit
• Professional training and development

WORKING ARRANGEMENTS

Standard hours are Monday-Friday, 8:30 a.m.-5:00 p.m. Central Time.

Winfield, Illinois is the preferred base, with Eldridge, Iowa considered for the right candidate.

This is a hands-on leadership role with approximately 50% travel for:

• Field coaching
• Customer and enterprise meetings
• Alpha office visits

Approved mileage and business travel expenses are reimbursed.

Because our customers are restaurants and our sales team works in the field, significant sales, customer, or team situations occasionally occur outside normal office hours. The manager is expected to remain reasonably available for important escalations.