Sales and Event Coordinator

Carter Creek Winery Resort & Spa; Johnson City (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading hospitality destination in Texas as a Director of Sales & Catering. You will be the first point of contact for clients, ensuring exceptional service and seamless event planning. This role requires strong customer service skills and attention to detail, supporting both private and resort-wide events. If you thrive in a dynamic environment and have a passion for creating memorable experiences, we want to hear from you!

Qualifications

• 2+ years of related hospitality or event planning experience.
• Ability to juggle multiple projects and deadlines.

Responsibilities

• Serve as the initial contact for incoming event inquiries.
• Assist the sales team in booking and coordinating events.
• Manage vendor communications and rental orders.

Skills

Customer Service

Communication

Attention to Detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Delphi/Salesforce

Job description

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Director of Sales & Catering | Hospitality Leader | Creating Memorable Events & Client-Centered Experiences in the Texas Wine Country

About Us:

Located in the heart of the Texas Hill Country, Carter Creek Winery Resort & Spa is a destination for authentic Texan hospitality. With award-winning wines, an on-site craft brewery, upscale accommodations, and dynamic event spaces, we offer unforgettable experiences for both leisure and business guests. Operated by Carter Hospitality Group, our mission is to craft exceptional environments where people connect and thrive.

Position Summary:

The Sales & Event Coordinator is often the first point of contact for clients and plays a vital role in creating a warm and professional experience. This individual must demonstrate strong customer service skills, active listening, attention to detail, and consistent follow-through to ensure seamless communication and satisfaction throughout the planning process. This position supports the sales team with administrative, planning, and coordination duties for both private group bookings and resort-wide events.

Key Responsibilities:

• Serve as the initial contact for incoming event inquiries, providing prompt and courteous responses.
• Assist the sales team in booking, detailing, and coordinating group events and social functions.
• Support resort-wide event planning in collaboration with various departments.
• Accurately generate and update Banquet Event Orders (BEOs) and track all details in sales software and property systems.
• Coordinate communication with clients regarding event logistics, timelines, and special requests.
• Assist in the preparation of materials such as rooming lists, welcome notes, and amenity coordination.
• Attend and help facilitate banquets, catering functions, and resort events as needed.
• Manage vendor communications and rental orders for private events.
• Coordinate internal meetings and department events as directed.

What We’re Looking For:

• High school diploma or equivalent; 2+ years of related hospitality or event planning experience.
• Proficiency in Microsoft Office; knowledge of Delphi/Salesforce or similar CRM/event software a plus.
• Excellent interpersonal and communication skills, with a customer-first mindset.
• Ability to juggle multiple projects and deadlines with professionalism.
• Physical ability to lift up to 50 lbs. and assist with event setup and breakdown when needed.
• Availability to work weekends and holidays for scheduled resort events.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Hospitality

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