Sales and Brand Growth Manager

Chick-fil-A - St. Matthews; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted meals

Free Break Meals and Paid breaks

Friendly and uplifting work environme

Job summary

Chick-fil-A - St. Matthews in Louisville, KY is seeking a Sales and Brand Growth Manager to drive sales, strengthen brand presence, and build community relationships across our locations.

The role involves developing marketing initiatives, leading engagement efforts, and delivering guest experiences in-store and in the local area. Reports to Senior Directors and collaborates with restaurant Director Teams.

Qualifications

• Strong organizational and planning skills.
• Ability to build and maintain community relationships.
• Passion for delivering genuine hospitality and Chick-fil-A's Winning Hearts strategy.
• Sales or event planning / activation experience preferred.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Excellent verbal and written communication.
• Self-motivated, team-oriented and service-driven.

Responsibilities

• Create strategies to drive transactions at Chick-fil-A restaurants.
• Build relationships with local businesses, schools, churches and engage the trade area.
• Coordinate fundraisers, catering opportunities, and on-site events.
• Create Moments of appreciation and Surprise & Delight in-restaurant and drive-thru.
• Engage with the community through appearances, donations, and events.

Skills

Organizational skills

Community relations

Hospitality

Sales experience

Event planning

Communication

Service mindset

Self-starter

Team oriented

Client engagement

Results driven

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Thank you for your interest in a starting your career with Chick-fil-A. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. Your Success is our Success.We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.The Sales and Brand Growth Manager is responsible for driving sales growth, strengthening brand presence, and building meaningful community relationships across all three of our restaurant locations. The manager will execute marketing initiatives, lead community engagement efforts, and create memorable guest experiences both in-store and throughout the local area.This role plays a crucial role in developing and implementing marketing strategies to promote Chick-fil-A's products and services and drive sales.Position Type: Full time with flexible scheduling outside of required events. Reports to our Senior Directors and works with the restaurant Director Teams.Additional Benefits include (these vary based on position and status):

• Discounted meals
• Free Break Meals and Paid breaks
• Friendly and uplifting work environment

Requirements/Responsibilities

KEY RESPONSIBILITIESSales & Brand Growth

• The Sales and Brand Growth Manager is responsible for creating strategies for driving transactions to our Chick-fil-A restaurants.
• The manager will form relationships with local business, schools, churches, etc. in our respective trade area and activate tactics of engagement.
• These responsibilities will include fund raising, mining for catering opportunities, and coordinating in store/on-site events for guests (family/children leaning).

Customer Connections

• The manager with create Moments to show appreciation, care, and Surprise & Delight.
• These moments will need to be created within the restaurant through Second Mile Service in the dining room and the drive thru, sampling new and existing products, interactive events and cow appearances.
• Moments will be created outside of the restaurant, in the community, using Cow Appearances, processing donation requests, golf outings/fall festivals and always looking for opportunities to engage at community events.

QUALIFICATIONS:

• Strong organizational and planning skills
• Ability to build and maintain community relationships
• A passion for delivering genuine hospitality and embracing Chick-fil-A’s Winning Hearts Every Day Strategy
• Sales or event planning / activation is a plus
• Computer Skills / creative design / Microsoft basics (word / excel / slides)
• Great communication - verbal and written
• A passion for service

• Productive / Industrious / Self Starter / Motivated
• Team Oriented
• Connects quickly with clients and customers
• Results oriented