Sales and Brand Growth Manager

Chick-fil-A - St. Matthews and Springhurst; Freys Hill (KY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Discounted meals

Free Break Meals and Paid breaks

Friendly and uplifting work enviroment

Job summary

Chick-fil-A is seeking a Sales & Brand Growth Manager to drive sales growth, strengthen brand presence, and build community relationships across three restaurant locations. You will execute marketing initiatives, lead community engagement efforts, and create memorable guest experiences in-store and locally.

The role reports to Senior Directors and requires full-time availability with flexible scheduling around events, with benefits varying by position and status.

Qualifications

• Experience in sales or event planning is a plus.
• Strong organizational and planning skills required.
• Ability to build and maintain community relationships.
• Excellent verbal and written communication skills.

Responsibilities

• Develop strategies to drive transactions and grow brand presence across all locations.
• Engage with local businesses, schools, churches, and community groups to activate marketing and catering opportunities.
• Create Moments of appreciation and community engagement through in-store, drive-thru, and community events.

Skills

Organizational skills

Community relationships

Hospitality mindset

Sales / event planning

MS Office basics

Communication (verbal & written)

Service-minded

Self-motivated

Team player

People skills

Results driven

Job description

Thank you for your interest in a starting your career with Chick-fil-A. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. Your Success is our Success. The Sales and Brand Growth Manager is responsible for driving sales growth, strengthening brand presence, and building meaningful community relationships across all three of our restaurant locations. The manager will execute marketing initiatives, lead community engagement efforts, and create memorable guest experiences both in-store and throughout the local area. This role plays a crucial role in developing and implementing marketing strategies to promote Chick-fil-A's products and services and drive sales. Position Type: Full Time with flexible scheduling outside of required events. Reports to our Senior Directors and works with the restaurant Director Teams. Additional Benefits include (these vary based on position and status):

• Discounted meals
• Free Break Meals and Paid breaks
• Friendly and uplifting work environment

Requirements/Responsibilities

Sales & Brand Growth

• The Sales and Brand Growth Manager is responsible for creating strategies for driving transactions to our Chick-fil-A restaurants. The manager will form relationships with local business, schools, churches, etc. in our respective trade area and activate tactics of engagement. These responsibilities will include fund raising, mining for catering opportunities, and coordinating in store/on-site events for guests (family/children leaning).

Customer Connections

• The manager with create Moments to show appreciation, care, and Surprise & Delight. These moments will need to be created within the restaurant through Second Mile Service in the dining room and the drive thru, sampling new and existing products, interactive events and cow appearances. Moments will be created outside of the restaurant, in the community, using Cow Appearances, processing donation requests, golf outings/fall festivals and always looking for opportunities to engage at community events.

QUALIFICATIONS

• Strong organizational and planning skills
• Ability to build and maintain community relationships
• A passion for delivering genuine hospitality and embracing Chick-fil-A’s Winning Hearts Every Day Strategy
• Sales or event planning / activation is a plus
• Computer Skills / creative design / Microsoft basics (word / excel / slides)
• Great communication - verbal and written
• A passion for service
• Productive / Industrious / Self Starter / Motivated
• Team Oriented
• Connects quickly with clients and customers
• Results oriented