Sales Ambassador

brobstongroup.com - Jobboard; Smithfield (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Sales Ambassador in Smithfield, North Carolina. This role focuses on delivering exceptional customer service and personalized styling to enhance client relationships. The Sales Ambassador will drive sales performance and utilize digital tools while supporting team initiatives.

Ideal candidates should have strong sales experience, excellent communication skills, and flexible availability. The position requires the ability to perform physical tasks on the sales floor. Join us to contribute to a dynamic retail environment.

Qualifications

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Flexible availability including days, evenings, and weekends; experience using digital sales tools preferred.

Responsibilities

• Deliver exceptional customer service and personalized styling recommendations to meet client needs.
• Drive sales and achieve individual key performance indicators.
• Utilize CRM tools to capture customer data and support relationship-building initiatives.
• Coach and guide Brand Ambassadors to uphold customer-centric behaviors.
• Support visual merchandising standards and participate in store initiatives.

Skills

Strong communication skills

Sales techniques

Customer relationship management

Job description

Summary

As a Sales Ambassador you will deliver elevated customer service and personalized styling to build lasting client relationships. You will drive sales through active clienteling, digital tools, and strong product knowledge while supporting the store team and coaching peers. This role is an in‑store sales position focused on meeting individual and team performance goals.

Responsibilities

• Deliver exceptional customer service and personalized styling recommendations to meet client needs.
• Drive sales and achieve individual key performance indicators through outreach, wardrobing, and clienteling.
• Utilize CRM tools to capture customer data and support relationship‑building initiatives.
• Coach and guide Brand Ambassadors to uphold customer‑centric behaviors and sales standards.
• Support visual merchandising standards, participate in store initiatives, and provide feedback to management on category opportunities.

Requirements

• Sales experience in a high‑volume or specialty retail environment preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk, operate a register, and lift up to 30 lbs.; perform physical tasks on the sales floor and stock areas.
• Flexible availability including days, evenings, and weekends; experience using digital sales tools preferred.