Sales Ambassador

Brobston Group; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Brobston Group in Miami seeks a Sales Ambassador to deliver exceptional customer experiences through product knowledge, styling, and relationship-building. You will support sales goals, maintain store standards, and contribute to a positive team environment while engaging with clients, performing digital selling, and handling a register.

Ideal candidates will have experience in fast-paced retail, strong communication skills, and a passion for clienteling and fashion.

Qualifications

• Sales experience in a high-volume or high-profile specialty environment preferred.
• Strong communication skills and ability to build positive working relationships.
• Ability to use digital selling tools and operate a register.
• Ability to stand, walk, move around the store, and lift or climb as needed.
• Flexible availability for day, evening, and weekend shifts.

Responsibilities

• Provide thoughtful customer service, product knowledge, and personalized styling recommendations.
• Build client relationships and grow sales through outreach, clienteling, and digital tools.
• Meet or exceed individual performance goals and support team sales plans.
• Coach colleagues, contribute to training and talent sourcing, and participate in store initiatives.
• Maintain visual standards, follow store policies, and provide feedback to management on product opportunities.

Skills

Customer service

Communication

Salesmanship

Digital tools

Physical stamina

Tools

POS register

CRM/clienteling apps

Job description

Summary

The Sales Ambassador creates exceptional customer experiences through product expertise, personalized styling, and meaningful client relationships. This role supports sales goals, store standards, and a positive, inclusive team environment.

Responsibilities

• Provide thoughtful customer service, product knowledge, and personalized styling recommendations.
• Build client relationships and grow sales through outreach, clienteling, and digital tools.
• Meet or exceed individual performance goals and support team sales plans.
• Coach colleagues, contribute to training and talent sourcing, and participate in store initiatives.
• Maintain visual standards, follow store policies, and provide feedback to management on product opportunities.

Requirements

• Sales experience in a high-volume or high-profile specialty environment is preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to use digital selling tools and operate a register.
• Ability to stand, walk, move around the store, and lift or climb as needed.
• Flexible availability for day, evening, and weekend shifts.