Sales Ambassador

Brobston Group; Rosemont (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

The Brobston Group in Rosemont, IL seeks a Sales Ambassador to create exceptional client experiences through personalized service, product knowledge, and styling guidance. You will build client relationships and contribute to store sales goals while upholding brand standards.

Responsibilities include offering tailored recommendations, engaging with clients via digital tools, and supporting the team in training, visual standards, and store initiatives to drive loyalty and growth.

Qualifications

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and ability to build positive working relationships.
• Ability to use digital tools for client engagement preferred.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for days, evenings, and weekends.

Responsibilities

• Provide personalized service, product recommendations, and styling guidance.
• Build client relationships and grow sales through outreach, clienteling, and digital tools.
• Meet individual sales goals and support team sales plans.
• Coach colleagues, support training, and contribute to team success.
• Maintain visual standards, participate in store initiatives, and provide feedback to management.
• Prioritize customer experience while balancing store tasks and procedures.

Skills

Customer service

Sales experience

Communication skills

Digital tools for client engagement

Tools

POS system

CRM tools

Job description

Summary

The Sales Ambassador creates exceptional client experiences through personalized service, product knowledge, and thoughtful styling. The role builds client relationships, contributes to sales goals, and supports the store team and brand standards.

Responsibilities

• Provide personalized service, product recommendations, and styling guidance.
• Build client relationships and grow sales through outreach, clienteling, and digital tools.
• Meet individual sales goals and support team sales plans.
• Coach colleagues, support training, and contribute to team success.
• Maintain visual standards, participate in store initiatives, and provide feedback to management.
• Prioritize customer experience while balancing store tasks and procedures.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and ability to build positive working relationships.
• Ability to use digital tools for client engagement preferred.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for days, evenings, and weekends.