Sales & After-Sales Operations Administrator

Comecer; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Comecer in Indianapolis, IN seeks an After Sales/Sales Administrator to manage the administration of Sales and After Sales transactions, handling order entry, confirmations, delivery follow-up, shipping documents, and invoice readiness. You will coordinate with Sales, Planning, Project Management, Customer Service, Finance, Legal, Purchasing/Logistics, and Comecer international operations.

The role requires strong attention to detail, experience with ERP/CRM systems, and excellent English

Qualifications

• High school diploma or post secondary degree in Business, Legal, or related fields
• At least 3 years of experience in order management, service contract management, customer service, sales operations, sales administration, or tender administration
• Working knowledge of order entry and management, contractual records, document control, customer service, and sales processes
• Experience with ERP and CRM systems, including accurate maintenance of transactions and customer records
• Advanced skills in Microsoft Office applications
• Ability to coordinate work across Sales, After Sales, Planning, Project Management, Finance, Legal, Purchasing/Logistics, and international operations
• Strong organizational, problem-solving, prioritization, and time-management skills
• Close attention to detail and strong commitment to procedural accuracy and compliance
• Excellent spoken and written English
• Training in customer service

Responsibilities

• Enter and administer standard sales orders in the ERP system; assist Project Managers with admin for complex projects
• Check approved quotations, contracts, POs, order confirmations, and system costs for consistency; escalate discrepancies
• Prepare, review, and update internal purchase orders; coordinate confirmations with Comecer SPA/Netherlands and others
• Prepare and review customer order confirmations and keep delivery dates current with Planning
• Coordinate shipping readiness records, including invoices, customs details, and tracking
• Compile invoice-readiness packages for Finance without posting AR/AP
• Keep customer, ship-to, consignee, broker, and contract data current in ERP/CRM
• Maintain warranty and RMA records; hand off to Field Service/Logistics as needed
• Review open/past-due orders and escalate blockers
• Provide leadership with reports on orders, deliveries, aging, and workflow status
• Support Area Managers and Service Leaders with approved documentation and records
• Monitor tender portals and procurement platforms; keep registrations up to date
• Review tender requirements and coordinate internal inputs for timely bid submissions
• Adhere to ATS Code of Business Conduct and company procedures

Skills

Attention to detail

Organizational skills

Communication skills

Cross-functional coordination

English fluency

Education

High school diploma or equivalent in Business/Legal or related fields

Tools

ERP systems

CRM systems

Microsoft Office

Job description

Comecer in Indianapolis, IN seeks an After Sales/Sales Administrator to manage the administration of Sales and After Sales transactions, handling order entry, confirmations, delivery follow-up, shipping documents, and invoice readiness. You will coordinate with Sales, Planning, Project Management, Customer Service, Finance, Legal, Purchasing/Logistics, and Comecer international operations.

The role requires strong attention to detail, experience with ERP/CRM systems, and excellent English