Sales Advisor

Brobston Group; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Brobston Group seeks an Ambassador of the Maison to deliver an exceptional brand experience while meeting personal sales targets and cultivating a high-end client base. The role also supports daily boutique operations in line with heritage and values.

The Sales Advisor will develop client relationships through events and networking, respond to client requests, and utilize CRM data to continually refine service and outcomes.

Qualifications

• Bachelor's degree.
• 5+ years of work experience in a timepiece-related field.
• Luxury client experience mindset, critical thinking, and solution-oriented skills.
• Strong verbal, written, and organizational skills; proficiency with Microsoft Office and Excel.
• Flexibility to work according to changing boutique schedules; a second language is a plus.

Responsibilities

• Achieve individual and boutique sales targets and key performance benchmarks.
• Provide courteous, professional client service and manage each step of the sale ceremony.
• Develop client relationships through targeted follow-up, networking, events, and effective use of CRM data.
• Respond to client requests, negotiate and handle objections, and resolve or elevate concerns as appropriate.
• Support boutique operations, maintain an organized business schedule, and comply with brand policies and guidelines.

Job description

Summary

As an Ambassador of the Maison, the Sales Advisor delivers an exceptional brand experience while achieving personal sales targets and developing a high-end client base. The role also supports daily boutique operations and represents the brand in accordance with its heritage and values.

Responsibilities

• Achieve individual and boutique sales targets and key performance benchmarks.
• Provide courteous, professional client service and manage each step of the sale ceremony.
• Develop client relationships through targeted follow-up, networking, events, and effective use of CRM data.
• Respond to client requests, negotiate and handle objections, and resolve or elevate concerns as appropriate.
• Support boutique operations, maintain an organized business schedule, and comply with brand policies and guidelines.

Requirements

• Bachelor's degree.
• At least 5 years of prior work experience in a timepiece-related field.
• Luxury client experience mindset, critical thinking, and solution-oriented skills.
• Strong verbal, written, and organizational skills; proficiency with Microsoft Office and Excel.
• Flexibility to work according to changing boutique schedules; a second language is a plus.