Sales Administrator: Customer-Driven Order CRM Coordinator

KENT WORLDWIDE; Muscatine (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Grain Processing Corporation in Muscatine, IA is seeking a Sales Administrator to support customers, coordinate order management, and link Sales, Supply Chain, Manufacturing and external partners. You will ensure accurate order processing, maintain pricing records, manage CRM data, and provide exceptional service in every interaction to drive smooth operations and customer satisfaction.

The position requires 3–5 years in a professional setting and a Bachelor's degree in business administration

Qualifications

• Customer service experience required.
• Strong communication and organizational skills.
• Experience with CRM and order processing preferred.

Responsibilities

• Process and manage customer orders accurately.
• Serve as primary contact for customers with responsive service.
• Coordinate with Sales, Supply Chain, Manufacturing and warehouses to ensure seamless order fulfillment.
• Maintain pricing records and customer documentation.
• Build strong customer relationships and provide effective solutions.
• Resolve inquiries and escalate complex issues as needed.
• Use CRM to track activities and support continuous improvement.
• Support daily sales administration activities.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Education

Bachelor's degree in business administration

Tools

CRM systems

Microsoft Office

Job description

Grain Processing Corporation in Muscatine, IA is seeking a Sales Administrator to support customers, coordinate order management, and link Sales, Supply Chain, Manufacturing and external partners. You will ensure accurate order processing, maintain pricing records, manage CRM data, and provide exceptional service in every interaction to drive smooth operations and customer satisfaction.

The position requires 3–5 years in a professional setting and a Bachelor's degree in business administration