Sales Administrator

Empire Electronics; Village of Northport (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Empire Electronics Inc. is seeking a dependable Sales Administrator to support leadership and daily office operations, including sourcing products online. The role requires strong communication, computer, organizational, and multitasking skills with attention to details.

The ideal candidate will handle calls, quotes, and documentation, manage calendars, assist with shipping tasks, and maintain confidential information. A proactive, detail-oriented, and team-focused mindset is essential.

Qualifications

• Strong computer skills and professional written communication.
• Proficiency in Microsoft Excel, including functions like VLOOKUP.
• Experience with Google Drive/Sheets and cloud-based documents.
• Ability to perform basic mathematical calculations accurately.
• Excellent attention to detail and time management.
• Professional, courteous, team-oriented demeanor.

Responsibilities

• Answer and make telephone calls to customers, vendors, and partners professionally.
• Direct calls and relay messages to the appropriate team members.
• Organize and respond to emails from customers, vendors, and contacts.
• Manage calendars and provide meeting reminders for executives.
• Assist with creating and preparing customer quotes following procedures.
• Review quotations and customer requests with careful attention to details.
• Create, edit, and maintain documents and spreadsheets.
• Support multiple projects and tasks to ensure on-time completion.
• Communicate clearly with colleagues, customers, vendors, and leadership.
• Perform occasional light shipping duties with training from staff.
• Create shipping labels and prepare boxes per procedures.

Skills

Strong computer skills

Excel proficiency

Google Drive/Sheets

Customer service

Attention to detail

Time management

Tools

Google Drive

Google Sheets

Job description

Empire Electronics Inc.is seeking a dependable, organized, and professional Sales Administrator to support company leadership and assist with daily office operations including sourcing of products online. This position requires strong communication, computer, organizational, and multitasking skills with attention to details.

Key Responsibilities

Responsibilities include, but are not limited to:

• Professionally answer and make telephone calls to new and existing customers, vendors, and business partners.
• Confidently communicate with callers and provide a positive, helpful experience.
• Direct telephone calls and accurately relay messages to the appropriate team members.
• Organize, monitor, and respond to emails from customers, vendors, and other business contacts.
• Manage calendars and provide meeting reminders for Nancy and Julian, including meetings both inside and outside the office.
• Assist with creating and preparing customer quotes while following established company procedures.
• Review and comprehend quotations, specifications, and customer requests, with careful attention to all required details.
• Create, edit, organize, and maintain documents, worksheets, spreadsheets, and shared files.
• Assist with multiple projects and administrative assignments while ensuring tasks are completed accurately and on time.
• Communicate clearly and professionally with colleagues, customers, vendors, and company leadership.
• Perform occasional light shipping duties, with assistance and training from staff.
• Create shipping labels using the company’s computer systems.
• Package, tape, and prepare boxes for shipment according to established procedures.
• Perform additional administrative and operational duties as assigned. (basic math skills a must as well )

Required Skills and Qualifications

• Strong computer skills are required.
• Proficiency in Microsoft Excel is required, including formulas, spreadsheet organization, data entry, and functions such asVLOOKUP(cross comparison)
• Experience using Google Drive, Google Sheets, shared worksheets, and cloud-based document systems.
• Strong professional writing, spelling, grammar, and email communication skills.
• Ability to accurately perform basic mathematical calculations.
• Strong attention to detail and the ability to identify important information within quotes, emails, and customer requests.
• Excellent organizational and time-management skills.
• Ability to manage multiple assignments in an organized and systematic manner.
• Confidence communicating by telephone and email with customers and vendors.
• Ability to maintain confidentiality when handling company and executive information.
• Comfortable working independently and staying focused in a small-office environment.
• Flexible, dependable, and willing to learn new tasks, systems, and procedures.
• Professional, courteous, and team-oriented demeanor.

The ideal candidate will be proactive, detail-oriented, comfortable with technology, and capable of supporting both administrative and executive-level responsibilities.

As a woman-owned pioneer in the electronics and technology distribution marketplaces, we have spent over 35+ years developing our customer-focused business model. We are driven by customer demand and outward expansion of product offerings to new market segments.

Our Culture is summed up by respect, integrity, clear communication, honesty, excellence and solidarity