Sales Administrator

LSTC Group; Hull (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

LSTC Group is seeking a Sales Administrator to provide essential administrative and coordination support to the Business Development and Sales teams. You will help maximise quotation success, maintain accurate sales information, and ensure smooth operation of sales and marketing activities.

The role demands excellent organisation, attention to detail, and the ability to manage multiple priorities across customer engagement, CRM administration, bid support, and marketing initiatives.

Qualifications

• Essential experience in sales administration, business support, or commercial administration.
• Excellent organisational skills and attention to detail.
• Experience using CRM systems to manage customer and sales information.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Experience with tender administration, bid portals, or PQQ submissions.
• Experience supporting marketing events, exhibitions, or trade shows.

Responsibilities

• Support preparation, submission, and tracking of quotations to improve conversion.
• Obtain client feedback on bids to support future tender opportunities.
• Assist with production and administration of sales documentation, ensuring records are accurate.
• Maintain and update sales opportunities, leads, and customer information within the CRM.
• Support bid and tender activities through administrative coordination and document management.
• Provide administrative support for PQQs, ensuring information is accurate and submitted on time.
• Attend customer meetings alongside the sales team and record meeting notes.
• Prepare meeting minutes and distribute actions to stakeholders.
• Support marketing activities at conferences, exhibitions, and industry events.
• Assist with trade show planning and event administration.
• Help maintain marketing materials, contact databases, and event records.
• Support lead generation activities arising from events.

Skills

Organisational skills

MS Office proficiency

CRM systems experience

Communication skills

Multi-tasking under deadlines

Education

Sales/Commercial/Marketing qualification

Tools

CRM systems

Job description

The Sales Administrator will provide essential administrative and coordination support to the Business Development and Sales teams, helping to maximise quotation success, maintain accurate sales information, and ensure the smooth operation of sales and marketing activities. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across customer engagement, CRM administration, bid support, and marketing initiatives.

Key Responsibilities And Accountabilities

Sales Support

• Support the preparation, submission, and tracking of quotations to improve conversion rates and quotation success.
• Obtain client feedback on bids to support future tender opportunities
• Assist with the production and administration of sales documentation, ensuring records are accurate and up to date.
• Maintain and update sales opportunities, leads, and customer information within the CRM system.
• Support bid and tender activities through administrative coordination and document management.
• Provide administrative support for Pre-Qualification Questionnaires (PQQs), ensuring information is accurate and submitted on time.

CRM and Document Management

• Manage sales documentation across the CRM system and shared company drives.
• Ensure all customer interactions, opportunities, and business development activities are accurately recorded and maintained.
• Support the implementation of best practice processes for document control and record keeping.

Bid Portal Administration

• Manage and monitor customer bid portals.
• Download tender opportunities, upload submissions, and ensure deadlines are tracked and met.
• Maintain records of tender activity and submission outcomes

Customer And Meeting Support

• Attend customer meetings alongside members of the sales team when required.
• Prepare meeting notes and minutes, ensuring actions are recorded and distributed.
• Support the follow-up of agreed actions and customer requirements.

Marketing And Events Coordination

• Support company marketing activities through attendance at conferences, exhibitions, and industry events.
• Assist with trade show and exhibition planning, coordination, and administration.
• Help maintain marketing materials, contact databases, and event records.
• Support lead generation activities arising from conferences, trade shows, and customer engagement events.

Qualifications

Qualifications and experience:

• A relevant sales, commercial or marketing qualification [desirable].

Experience

• Previous experience in a sales administration, business support, or commercial administration role. [Essential]
• Strong organisational and administrative skills with excellent attention to detail. [Essential]
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. [Essential]
• Experience using CRM systems to manage customer and sales information. [Essential]
• Strong written and verbal communication skills. [Essential]
• Ability to manage multiple tasks and work to deadlines. [Essential]
• Experience of tender administration, bid portals, or PQQ submissions. [Desirable]
• Experience supporting marketing events, exhibitions, or trade shows. [Desirable]

Key Attributes

• Highly organised and proactive.
• Strong attention to detail and accuracy.
• Professional and customer focused.
• Collaborative team player.
• Able to work independently and prioritise competing demands.