Sales Administrative Assistant/Marketing Coordinator (Full-time)

Mozaic Senior Life; Stamford (CT); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Mozaic Senior Life in Stamford, CT, is opening Mozaic Concierge Living, a luxury Life Plan Community. The Sales Administrative Assistant/Marketing Coordinator will support the sales and marketing team, handling inquiries, CRM updates, events, reports, and collateral fulfillment to create an exceptional prospective member experience.

The role emphasizes hospitality, strong communication, and collaboration with the Director of Sales and Marketing to achieve goals and maintain premier service

Qualificações

• Bachelor's degree preferred.
• 1–3 years of experience in front office management, customer service, and customer relations preferred.
• Experience in luxury hospitality, real estate, senior living or retail is appreciated.
• Demonstrated interest in continued growth and learning.

Responsabilidades

• Provide superior hospitality to prospective guests and other visitors.
• Assist sales team to understand and meet minimum sales targets throughout development life cycle.
• Receive inquiries by phone and internet and enter into CRM.
• Make reminder and follow-up calls for events and other needs.
• Keep office stocked with supplies and collateral for sales functions.
• Process deposits and cancellations accurately on the day they occur.
• Set up and manage prospective member files and CRM reports.
• Maintain Engrain, mailing and suppression lists and social media updates.
• Coordinate and participate in events to promote the opportunity to prospective members.
• Monitor department accounts payable against budgeted spend and goals.
• Contribute to strategic discussions and training to understand customer needs and market forces.
• Be a self-directed team member with strong attention to detail.

Conhecimentos

Front office management

Customer service

Communication skills

Event coordination

CRM experience

Formação académica

Bachelor's degree preferred

Descrição da oferta de emprego

Job Title:Sales Administrative Assistant/Marketing Coordinator

Department: Mozaic Concierge Living, Luxury Life Plan Retirement Community

Supervisor: Director of Sales and Marketing

Job Objective:

Mozaic Senior Life, a premier nonprofit organization in Bridgeport serving the community since 1973, is opening Mozaic Concierge Living, a brand-new luxury Life Plan Community in Stamford, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing.

The Sales Administrative Assistant/Marketing Coordinator will join a dynamic team committed to excellence in hospitality and lifestyle while embracing the core values of Mozaic Senior Life: Justice; Caring for the Sick; Compassion and Truth; Respect, Love and Peace; Repairing the World; and Righteous Acts.

We are seeking a motivated and service-oriented team member who is excited to help create a premier destination on the East Coast for active seniors.

This position will play an important role in supporting the sales and marketing team and creating an exceptional experience for prospective members from their first introduction to the community through move-in. The Sales Administrative Assistant/Marketing Coordinator supports the ongoing efforts of the sales team in introducing prospective members to the community. This position enables sales team members to meet and exceed sales goals, from presales through move-in.

Hours: Full-time 40 hr. Days

Position may requires being available some weekends and holidays

Minimum Qualifications and Preferences:

Bachelor's degree preferred.

1–3 years of experience in front office management, customer service, and customer relations preferred.

Experience in luxury hospitality, real estate, senior living or retail is appreciated.

Demonstrated interest in continued growth and learning.

Excellent presentation skills and strong written and verbal communication skills.

Essential Job Functions:

1. Take responsibility for providing superior hospitality to prospective and other guests.
2. Understand the minimum sales targets throughout the development life cycle while assisting sales team achieve them.

1. Receive initial inquiries over the phone and internet, entering into CRM.
2. Make reminder and follow up calls relative to events and other needs.
3. Ensure the office is fully stocked with supplies, collateral material and other items necessary for the sales function.
4. Make deposits and handle transactions accurately on the day on which they occur, including cancellations.
5. Set up and manage prospective member files.
6. Maintain all sales reports, CRM reports, Engrain, Mailing and Suppression Lists
7. Maintain Facebook page daily
8. Manage the response and fulfillment of collateral for all inquiries.
9. Coordinate and take part in events to promote the opportunity to prospective members and influencers.
10. Manage the timely processing of the departmental accounts payable against budgeted spend down schedule.
11. Understand departmental sales goals and actively contribute towards achieving those goals.
12. Be an active member of the team, participating in strategic discussions, training sessions and other exercises aimed at understanding the customer and competitive market forces.
13. Self-directed with a high detail orientation and organizational skills including commitment to accuracy.