Sales and Community Relations Director: CCRC

Benchmark Senior Living; Stamford (CT); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Base Salary plus commissions package

8 holidays and 3 floating holidays

Health & Wellness Paid Time Off

Tution Reimbursement

Company-provided Life Insurance & Long-Term Disability

Job summary

Benchmark Senior Living in Stamford, CT, is looking for a Director of Community Relations to enhance occupancy by building meaningful relationships with potential residents and their families. The ideal candidate will have a Bachelor’s degree and 3-5 years in sales, particularly in Lifecare Communities for seniors.

This role includes achieving sales targets and managing leads through effective communication and CRM practices. Competitive salary and generous benefits are offered, including healthcare, vacation, and a 401k retirement plan.

Qualifications

• 3-5 years of proven sales experience in Lifecare Communities for seniors.
• Possessing a driver’s license, insurance, and reliable vehicle.
• Ability to speak intelligently about our services.

Responsibilities

• Support potential families in exploring senior living options.
• Achieve quarterly targets through successful sales execution.
• Build and maintain prospect and professional relationships.
• Research competitors’ facilities.
• Demonstrate strong communication skills.

Skills

Sales execution

Relationship building

CRM management

Active listening

Microsoft Office proficiency

Education

Bachelor’s degree from an accredited college or university

Job description

Are you a sales professional who enjoys building relationships and tired of chasing metrics? Are you committed to quality, not just quantity? If you are, then Edgehill Continuing Care Retirement Community in Stamford, CT is looking for YOU! As Director of Community Relations, you will drive occupancy in your community by developing meaningful personal relationships with potential residents, their families, and professional partners through our commitment to prospect-centered selling.

Responsibilities

• Supporting potential families in their exploration of senior living options and educating on Edgehill offerings to guide them to choosing the assigned community
• Achieve quarterly targets through successful sales execution and pipeline management
• Building and maintaining prospect and professional relationships through a strong lead base and CRM management
• Generating and maintaining your pipeline
• Comprehensive understanding of your community’s competitive market landscape
• Researching and/or visiting competitors’ facilities
• Articulating the Benchmark Difference
• Cultivating and managing reciprocal professional relationships throughout the marketplace
• Demonstrating empathetic, diligent and committed active listening with excellent verbal, written and interpersonal communication skills
• Developing strong professional relationships within the community and in target markets that lead to qualified referrals to the community

Requirements

• Bachelor’s degree from an accredited college or university preferred
• 3-5 years of proven sales experience in Lifecare Communities for seniors
• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook
• Possessing a driver’s license, insurance, and reliable vehicle
• Ability to speak intelligently about our services

Benefits

• Base Salary plus commissions package $150,000+ including quarterly and annual bonus structure
• 8 holidays and 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits, upon hire with no waiting period
• Tution Reimbursement
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.