Sales and Marketing Assistant

Front Porch Communities & Services; Santa Barbara (CA); On-site; USD 62,093,942 - 71,635,200; Full time

Job summary

Front Porch Communities & Services is seeking a Sales & Marketing Assistant/Coordinator in Santa Barbara for a full-time day shift (Tuesday–Saturday). You will support the sales and marketing team, assist with the sales pipeline, lead follow-up, and move-in coordination, handling administrative tasks professionally.

Responsibilities include CRM data entry, documentation preparation, calendar management, and interdepartmental coordination to ensure timely, accurate communications and materials.

Qualifications

• Essential: High School Diploma/General plus 1 year of admin support in sales, hospitality, or senior living.
• Preferred: Associate degree.

Responsibilities

• Support CRM data entry and track lead activity, scheduling follow-ups and reports.
• Prepare and organize documentation for prospective residents, coordinate with internal teams, and track move-in milestones.
• Maintain records and prepare contracts, welcome packets, and marketing collateral; manage calendars.
• Field calls, greet guests, and provide information about the community in line with Front Porch standards.
• Assist in planning events to support lead generation and outreach; coordinate RSVP lists and logistics.
• Maintain current sales/marketing materials including brochures, flyers, and promos.
• Coordinate onboarding between sales and other departments for a smooth resident move-in.

Skills

CRM data entry

WelcomeHome familiarity

Microsoft Office

Communication

Organization

Education

High School Diploma/General

Associate degree

Tools

WelcomeHome CRM

Job description

Sales & Marketing Assistant/Coordinator - Full Time/Day Shift - Tuesday - Saturday

Pay $21.67 - $25.00

Summary

The Sales Coordinator is responsible for providing essential support to the sales and marketing team at the assigned community. This position assists in supporting the sales pipeline, lead follow-up activities, and move-in coordination, and ensures all administrative, marketing and communication tasks are executed in a timely and professional manner.

Essential Functions

• Assists with CRM data entry and upkeep using WelcomeHome. Tracks lead activity, schedules follow-ups, and ensures the team has accurate, timely sales reports and updates.
• Prepares and organizes all necessary documentation for prospective residents, coordinates with internal departments to ensure readiness, and tracks all pre-move-in and move-in milestones.
• Maintains organized and current records and files. Prepares contracts, welcome packets, meeting materials, and marketing collateral. Manages calendars and schedules for the sales team.
• Fields calls, greets guests, and provides preliminary information about the community. Ensures communications are courteous, informative, and consistent with Front Porch standards.
• Assists in planning, promoting, and facilitating internal and external events that support lead generation and community outreach. Prepares RSVP lists, materials, and coordinates logistics as needed.
• Maintains current and well-stocked Sales and Marketing Materials, including but not limited to brochures, flyers, and promotional items.
• Serves as a liaison between the sales team and departments such as Environmental Services and Maintenance to ensure a smooth onboarding experience for incoming residents.

Performs all other related duties as assigned.

Detailed Skills Needed To Perform Essential Functions

• Communication/Interpersonal: Effective written communication skills as appropriate for the needs of the audience.
• Communication/Interpersonal: Professional, warm, and service-oriented demeanor.
• Decision Making/Organization Skills: Demonstrates a high level of accuracy, even under pressure.
• Excellent organizational skills.
• Productivity: Demonstrated time management and priority setting skills.
• Ability to simultaneously handle multiple priorities.
• Ability to work in a fast paced, dynamic environment.
• Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Project Management: Demonstrated project management skills.

Education Or Equivalent Qualifications

• Essential: High School Diploma/General – 1 year of administrative support in a sales, hospitality, or senior living setting.
• Preferred: Associate Degree.

Physical Requirements And Working Conditions

• Must be able to remain stationary 20% of the time.
• Must be able to lift or carry items: Seldom: 11-25 pounds; Occasionally: 11-25 pounds; Frequently: 1-10 Pounds; Constantly: Negligible.
• Must occasionally ascend/descend stairs to provide essential services.
• Must succinctly communicate information and ideas so others will understand accurately exchanged information.
• Must consistently work in an office and assisted living facility-type atmosphere.