Sales Administrative Assistant

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Hotel discount program

Uniforms provided

Health benefits

Paid PTO

401k with employer match

Discounts on F&B

Tuition reimbursement

Job summary

McLemore Resort in Rising Fawn, GA is seeking a Sales Administrative Assistant to support the sales team with scheduling, contracts, and client communications. You will handle inquiries, prepare documents, and maintain records in the CRM and PMS, enabling smooth group bookings and efficient operations.

This hourly, non-exempt role offers daily pay options and a collaborative environment with opportunities to interact across departments and coordinate site visits, meetings, and events.

Qualifications

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Answer and direct phone calls, emails, and inquiries related to sales and group bookings and enter into CRM system.
• Provide day-to-day administrative support to the Sales team, including scheduling meetings, site visits, and appointments.
• Prepare, proofread, and distribute sales contracts, proposals, correspondence, and reports.
• Maintain and update client and account records in the resort's CRM or booking system.
• Assist with preparing materials for BEOs, resumes, client presentations, site tours, and sales meetings.
• Coordinate with other departments (Front Desk, Conference Services, Banquets, Housekeeping) to support group and event logistics.
• Track and organize sales documents, contracts, and files, both physical and digital.
• Assist in generating sales reports, tracking leads, and monitoring booking pace.
• Order and maintain sales office supplies and marketing collateral inventory.
• Support the planning and execution of client site visits, including greeting visitors and preparing and dropping welcome amenities.
• Assist with group reservation updates as needed including entering rooming lists, making changes, pulling client rooming lists, and setting up group billing in the property management system.
• Monitor group cut off dates and check with Conference Service Manager’s on status on room blocks.
• Manage Hilton’s FastPay system for group commission processing, including uploading contract, entering pickup and confirming group commission amounts.

Skills

Microsoft Office

Communication

Organization

Multitasking

Education

High School Diploma

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.About McLemore ResortPerched atop Lookout Mountain in Rising Fawn, Georgia, McLemore Resort is a mountaintop community and golf destination offering sweeping cliffside views of McLemore Cove and the surrounding Cumberland Plateau. The resort features two championship golf courses (including The Keep named “Best New Course in America” in 2025), a full-service spa, multiple dining venues, and a conference center, along with easy access to hiking, waterfalls, and outdoor recreation. Located roughly two hours from Atlanta and less than an hour from Chattanooga, McLemore combines luxury hospitality with the natural beauty of northwest Georgia's High Country.Position SummaryThe Sales Administrative Assistant provides administrative and clerical support to the Sales team at McLemore Resort, helping ensure smooth daily operations, accurate documentation, and excellent internal and external communication. This role is essential to supporting group bookings, client correspondence, and general sales office functions.Employment Type: Hourly (Non-Exempt)Department: Sales & MarketingReports To: Director of SalesKey ResponsibilitiesAnswer and direct phone calls, emails, and inquiries related to sales and group bookings and enter into CRM systemProvide day-to-day administrative support to the Sales team, including scheduling meetings, site visits, and appointmentsPrepare, proofread, and distribute sales contracts, proposals, correspondence, and reportsMaintain and update client and account records in the resort's CRM or booking systemAssist with preparing materials for BEOs, resumes, client presentations, site tours, and sales meetingsCoordinate with other departments (Front Desk, Conference Services, Banquets, Housekeeping) to support group and event logisticsTrack and organize sales documents, contracts, and files, both physical and digitalAssist in generating sales reports, tracking leads, and monitoring booking paceOrder and maintain sales office supplies and marketing collateral inventorySupport the planning and execution of client site visits, including greeting visitors and preparing and dropping welcome amenities.Assist with group reservation updates as needed including entering rooming lists, making changes, pulling client rooming lists, and setting up group billing in the property management system.Monitor group cut off dates and check with Conference Service Manager’s on status on room blocks.Manage Hilton’s FastPay system for group commission processing, including uploading contract, entering pickup and confirming group commission amounts.Perform other administrative duties as assigned by the Director of SalesQualifications — RequiredMinimum of high school diploma or equivalent (GED)Reliable personal transportationStrong verbal and written communication skillsProficiency with Microsoft Office (Word, Excel, Outlook)Excellent organizational skills and attention to detailAbility to multitask and prioritize in a fast-paced environmentProfessional demeanor and strong customer service orientationQualifications — PreferredPrior experience in an administrative, hospitality, or sales support roleFamiliarity with hotel/resort booking or CRM software – Delphi/Amadeus, PEP, R&IExperience in the hospitality or tourism industryWork Environment & Physical RequirementsPrimarily office-based within the resort settingMay require occasional movement throughout the resort property to support site visits or eventsAbility to sit, stand, and use a computer for extended periodsOccasional lifting of office supplies or event materials (up to 20 lbs)ScheduleHourly, non-exempt positionFull-time or part-time hours available; may require occasional evenings or weekends to support sales events or client visitsBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!