Sales Administrative Assistant

Omni Hotels & Resorts; Atlanta (GA); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Omni Hotels & Resorts in Atlanta seeks a Sales Administrative Assistant to support the Sales and Marketing divisions with a focus on accuracy and efficiency. You will handle correspondence, maintain critical files, and assist managers by organizing schedules and preparing materials for client engagements.

The role emphasizes clear English communication, strong office software skills, and reliable administrative discipline in a hotel environment.

Competenze

• Hotel sales administrative experience preferred.
• Clear and pleasant communication in English, written and spoken.
• Proficient in Microsoft Office and basic office software.
• Strong organizational skills and attention to detail.

Mansioni

• Schedule and prioritize workload to meet deadlines for managers.
• Type and distribute correspondence with accuracy.
• Maintain and update FDC and account files with budget, contracts, and checklists.
• Enter and review contracts in FDC; manage room pickup entries.
• Process commissions, order office supplies, and prepare materials for clients.
• Take minutes, participate in department meetings, and assist managers as needed.

Conoscenze

Verbal communication

Written communication

Organizational skills

Customer service

Formazione

College degree preferred

Strumenti

Microsoft Office

FDC

Opera

Synergy

GoCon

Birchstreet

Concur

Descrizione del lavoro

Sales Administrative Assistant

Job Purpose

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Essential Job Functions

• Schedules and prioritizes work load to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintain and update FDC.
• Maintain account files and ensures that all information is included in file, i.e. budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists.
• Answers calls to Sales office by third ring – take no message with incoming leads.
• Ensures that the following information is received prior to transferring calls to managers/Director: name, phone number, group or company name, number of caller, date and time call received, email address.
• Enters work orders in Synergy as directed by managers.
• Assists managers as needed.
• Maintain daily transaction log/review monthly.
• Gathers materials and mails packages to clients as necessary.
• Prepare and review contracts and enter into FDC.
• Enter final room pickup from FDC.
• Order office supplies and enter budget adjustments in Birchstreet.
• Process commission reports.
• Input amenities into GoCon for VIP clients and process paperwork (amenity card, receipt signature from Room Service).
• Process outgoing mail.
• Take minutes at committee/assistant meetings as directed
• Participate in schedule rotation for department coverage.
• Attend monthly department meetings and other company required training.
• Complete other duties as assigned by management.

Qualifications

• Previous hotel sales administrative experience preferred. College degree preferred.
• Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be proficient in Microsoft Office.
• Must demonstrate exceptional organizational skills.

Physical Requirements

The ability to sit and utilize telephone/computer for an extended period.

Working Environment

Interior of hotel, in normal office conditions.

Tools & Equipment

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, GoCon, Birchstreet, Concur