Sales Admin Fastener Experience Needed

Alloy Fasteners, Inc; Middle Settlement (TN); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Alloy Fasteners, Inc. in Maryville, TN is seeking a Sales Admin to support the sales team with customer communications, order entry, pricing maintenance, and inventory support.

You will work with a growing team, learn new skills, and receive thorough training to build a lasting career while upholding our high customer-service standards. This role offers everyday use of Excel and Microsoft applications, with opportunities to advance into inventory control or account management as you gain

Qualifikationen

• 2+ years of customer support experience.
• Effective communication skills with the ability to discuss and solve customer situations.
• Maintain rapport with customers and deliver excellent service regularly.
• Ability to multi-task, prioritize, and manage time effectively.
• Microsoft Office Suite knowledge and experience.
• Strong attention to detail and a positive, professional demeanor.
• Manufacturing accounting and inventory system experience is a plus.

Aufgaben

• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Maintain in-stock inventory to meet customer needs.
• Use Excel, Word, and Microsoft applications every day.
• Multi-task and maintain attention to detail.
• Collaborate as a member of a growing team.
• Problem-solve and provide customer solutions per company policies.
• Offer support and solutions to customers in a friendly and professional manner.
• Maintain a positive and professional demeanor.

Kenntnisse

Customer support

Effective communication

Multi-tasking

Attention to detail

Microsoft Office

Problem solving

Team player

Professional demeanor

Rapport building

Tools

Excel

Word

Inventory systems

Jobbeschreibung

Alloy Fasteners creates products to help hold the world together!

Our Maryville, TN distribution center is looking for a Sales Admin. As a Sales Admin you will be assisting the sales staff with customer communications, order entry, maintaining product pricing, and assisting with inventory management. You will be part of a growing Team!

We have high customer service standards, respond efficiently to customer inquiries with a friendly professional demeanor, and ensure high customer satisfaction.

Our company is family-owned and has been in business for more than 68 years.

We offer great benefits and will provide you with the right training for you to be successful-

This position will provide the successful candidate with the chance to learn new skills, work as a team, and build a career.

• Building sustainable relationships and trust with the customer accounts through open and interactive communication
• Maintaining in-stock inventory for customer needs
• Using Excel, Word, and Microsoft applications every day
• Multi-tasking and practicing attention to detail
• Working as a member of a growing team
• Problem-solving
• Offering support and solutions to customers in accordance with the company's customer service policies and guidelines, in a friendly and professional manner
• Having a positive and professional demeanor

Manufacturing accounting and inventory system experience is a plus!

Skills needed:

• 2+ years of customer support experience
• Effective communication skills, with the ability to discuss and problem-solve situations that could arise with the customer
• Achieve and maintain rapport with customers and work to give them the best possible service regularly
• Ability to multi-task, prioritize, and manage time effectively
• Microsoft Office Suite Knowledge and experience
• Strong attention to detail
• Positive and professional demeanor

This position will provide the successful candidate with the chance to learn new skills, work as a team, and build a career.

Salary commensurates with experience.

As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.