Sales Admin: Customer Care & Inventory Support

Alloy Fasteners, Inc; Middle Settlement (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Alloy Fasteners, Inc. in Maryville, TN is seeking a Sales Admin to support the sales team with customer communications, order entry, pricing maintenance, and inventory support.

You will work with a growing team, learn new skills, and receive thorough training to build a lasting career while upholding our high customer-service standards. This role offers everyday use of Excel and Microsoft applications, with opportunities to advance into inventory control or account management as you gain

Qualifications

• 2+ years of customer support experience.
• Effective communication skills with the ability to discuss and solve customer situations.
• Maintain rapport with customers and deliver excellent service regularly.
• Ability to multi-task, prioritize, and manage time effectively.
• Microsoft Office Suite knowledge and experience.
• Strong attention to detail and a positive, professional demeanor.
• Manufacturing accounting and inventory system experience is a plus.

Responsibilities

• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Maintain in-stock inventory to meet customer needs.
• Use Excel, Word, and Microsoft applications every day.
• Multi-task and maintain attention to detail.
• Collaborate as a member of a growing team.
• Problem-solve and provide customer solutions per company policies.
• Offer support and solutions to customers in a friendly and professional manner.
• Maintain a positive and professional demeanor.

Skills

Customer support

Effective communication

Multi-tasking

Attention to detail

Microsoft Office

Problem solving

Team player

Professional demeanor

Rapport building

Tools

Excel

Word

Inventory systems

Job description

Alloy Fasteners, Inc. in Maryville, TN is seeking a Sales Admin to support the sales team with customer communications, order entry, pricing maintenance, and inventory support.

You will work with a growing team, learn new skills, and receive thorough training to build a lasting career while upholding our high customer-service standards. This role offers everyday use of Excel and Microsoft applications, with opportunities to advance into inventory control or account management as you gain