Sales Admin

Atlantic Coast Appliance; Baltimore (MD); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Birthday holiday

PTO 2 weeks

PTO 3 weeks after

401k with match

Life insurance

Training provided

Job summary

Landers in Baltimore is hiring for a customer-focused sales and service role. You’ll be more than a phone responder, building lasting customer relationships while learning our full product lineup and sales system. Expect a structured ramp-up and real responsibilities from day one.

Work Monday–Friday, 8am–5pm with paid training, competitive hourly pay, and solid growth potential. No appliance industry experience required and benefits are provided to support your health and future.

Qualifications

• Customer service background preferred — retail, hospitality, or similar
• Strong organizational skills; able to multitask and reprioritize on the fly
• Clear, professional written and verbal communication
• Comfortable learning new software (we'll train you on HUB)
• Monday–Friday, 8am–5pm availability
• No appliance industry experience required

Responsibilities

• Answering inquiries and guiding customers through the sales process
• Shadow experienced sales reps and install coordinators
• Learn HUB hands-on and apply it to quotes and orders
• Manage quotes and orders and grow customer relationships

Skills

Customer service mindset

Strong organization

Written & verbal communication

Fast learner

Tools

HUB

Job description

No nights. No weekends. No on-call. A real path forward.

A role built for people who are sharp, organized, and good with customers — not just someone to answer phones. Landers has delivered award-winning service in the Baltimore region for over 40 years.

Pay & Growth

• $28–$32/hr to start, based on experience
• Manufacturer spiffs once you're selling
• Real opportunities to grow into bigger roles as you prove yourself

What Makes This Different

• Monday–Friday, 8am–5pm. That's it. No nights, no weekends, no on-call.
• Paid training on our full product lineup, pricing, and sales system — zero appliance experience required
• Your birthday is a paid company holiday
• 2 weeks PTO in year one, 3 weeks after
• Health insurance (medical, dental, vision) — we cover a substantial share of your premium
• 401k with a 4% company match
• Company-paid life insurance, plus optional supplemental coverage (critical illness, hospitalization, accident)

Accelerated Ramp-Up

• Trained from day one — no guessing, no sink-or-swim
• Shadow experienced sales reps and install coordinators
• Learn HUB (our sales system) hands-on, at a real pace
• Grow from managing quotes and orders into owning more of the customer relationship

This is not a "just answer the phone" job. This is for people who want to be the reason a customer's experience goes smoothly — and who want a company that notices.

Who This Is For

• People who thrive on staying organized and hate letting details slip
• Natural communicators, confident on the phone and in person, all day
• Customer-first people who genuinely like helping someone make a good decision
• Fast learners who are curious, not intimidated by a new system

Requirements

• Customer service background preferred — retail, hospitality, or similar
• Strong organizational skills; able to multitask and reprioritize on the fly
• Clear, professional written and verbal communication
• Comfortable learning new software (we'll train you on HUB)
• Monday–Friday, 8am–5pm availability
• No appliance industry experience required

If you want real hours, real growth, and a team that actually has your back.