Customer Development Analyst

Unrivaled Teamwear; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Unrivaled Teamwear is seeking a motivated candidate to support the Senior Manager of Sales and Director of Sales for licensed sports apparel and headwear with Walmart and Sam’s Club. You will handle admin tasks, sales analytics, inventory/assortment management, and cross-functional collaboration to drive growth.

We’ve grown quickly and are looking for people eager to grow their career with the business, learning the ins and outs of major retail partnerships.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 2 years sales, retail buying, or marketing experience; apparel industry and/or CPG preferred.
• Strong computer skills with database/spreadsheet tools, especially Excel.
• Walmart and/or Sam’s Club experience preferred.
• Strong oral and written communication; retail math understanding.

Responsibilities

• Support Senior Manager and Director of Sales to meet account needs and objectives.
• Analyze Walmart/Sam’s Club data to identify growth opportunities.
• Manage item setup process for Walmart and Sam’s Club.
• Oversee Sam’s Club Ecommerce, monitor sales/inventory/fulfillment timing.
• Assist with event orders (e.g., March Madness, playoffs).
• Maintain seasonal balance sheets, orders, and pricing adjustments.
• Troubleshoot issues to ensure program execution and objectives.
• Build relationships with internal teams and retail partners.

Skills

Analytical mindset

Strong communication

Self-starter

Team collaboration

Time management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

Brief Description

This position is responsible for supporting the Senior Manager of Sales and Director of Sales in managing customer growth opportunities within Walmart and Sam’s Club for licensed sports apparel and headwear categories. The position will be responsible for supporting accounts with administrative tasks as well as sales analytics and performance and inventory/assortment management. This individual must be analytical, a self-starter, a collaborator, a good communicator and have a strong desire to learn the business.

Overview

Brief Description

This position is responsible for supporting the Senior Manager of Sales and Director of Sales in managing customer growth opportunities within Walmart and Sam’s Club for licensed sports apparel and headwear categories. The position will be responsible for supporting accounts with administrative tasks as well as sales analytics and performance and inventory/assortment management. This individual must be analytical, a self-starter, a collaborator, a good communicator and have a strong desire to learn the business.

About Unrivaled Teamwear

Unrivaled Teamwear is the fast-growing parent company behind Gear for Sports and Knights Apparel. Headquartered in Lenexa, Kansas, we design, decorate, and deliver team gear — tees, fleece, performance wear, outerwear, headwear, and accessories — for customers ranging from big box retailers, college bookstores, golf courses and resorts, and national retailers.

We've grown quickly over the past year and expect that growth to continue. We are looking for motivated candidates looking to grow their career alongside the business.

Job Responsibilities

• Work closely with Senior Manager and Director of sales to develop, formulate, and drive strategies to meet identified account needs and objectives.
• Gain an in-depth knowledge of Walmart and Sam’s Club data sources and perform analysis including sales, inventory, productivity, etc. to identify business building opportunities.
• Manage item setup process for both Walmart and Sam’s Club
• Oversee Sam’s Club Ecommerce business including monitoring sales, inventory levels and order fulfillment timing utilizing Sam’s Club Supplier Hub
• Assist with Hot Market Event process and orders (March Madness, College Football Playoffs, College World Series, Super Bowl, NBA playoffs, NHL Stanley Cup, etc.)
• Individual needs to have deep passion for learning. Must have the ability to be analytical and creative to think outside the box to be a solutions provider.
• Handle administrative tasks including but not limited to maintaining seasonal balance sheets, order submissions, and pricing adjustments.
• Troubleshoot issues/opportunities to ensure successful execution of programs and completion of objectives.
• Develop strong relationships with internal cross-functional teams as well as, buying, replenishment and financial planning staffs at respective retail partners.

Minimum Qualifications

• Bachelor’s degree or equivalent work experience
• Minimum 2 years sales, retail buying, or marketing experience; apparel industry and/or CPG experience preferred
• Strong computer skills – database and spreadsheet tools, specifically Microsoft Excel
• Walmart and/or Sam’s Club experience preferred
• Strong communication skills (oral and written)
• Financial Acumen; understanding of retail math and scorecard drivers
• Strong time management and organizational skills
• Understanding of the Licensed Sports Apparel and Headwear environment a plus

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.

EOE/AA: Minorities/Females/Veterans/Disabled

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.