About Us
- AmeriTerpenes, LLC is the leading U.S.-based producer of natural terpene-based ingredients.
- AmeriTerpenes produces natural terpene-based ingredients derived from renewable pine-based feedstocks.
- The product portfolio includes Dihydromyrcenol, Linalool and Anethole, used in perfumes, household products, and food and beverage flavorings.
- The company holds leading market positions in several of these core products, including as the largest North American producer of Dihydromyrcenol, and supplies customers across the consumer goods, personal care, food & beverage and industrial chemicals markets.
- The company generates approximately USD 200 million in revenue and employs around 170 people.
- With manufacturing across two integrated U.S. production sites in Jacksonville, Florida, and Colonels Island, Georgia, the business serves customers globally, particularly across North America and numerous international markets. Many of these customer relationships span more than a decade, notably long-standing by industry standards.
Your Role
This position is responsible for maintaining and strengthening existing customer relationships while identifying opportunities to increase sales and expand business within the current customer base. This role serves as a primary point of contact for assigned customers, ensuring customer needs are met, providing responsive service, and coordinating with internal teams to deliver effective solutions. The Sales Account Specialist works to retain existing business, identify opportunities for additional products and services, support customer satisfaction, and achieve established sales and revenue objectives.
Job Requirements
Education and Experience
- Bachelor’s degree in Business, Sales, Marketing, or a related field preferred; equivalent relevant experience may be considered.
- 3–5 years of experience in sales, account management, customer relationship development, or a related commercial role preferred.
- Proven ability to maintain customer relationships, retain existing business, and identify opportunities for account growth.
- Experience in chemical manufacturing, specialty chemicals, flavors, fragrances, or related industries preferred.
Skills and Competencies
- Strong customer relationship management and communication skills.
- Ability to identify opportunities to increase sales, expand product offerings, and grow existing accounts.
- Excellent verbal, written, presentation, and negotiation skills.
- Strong customer service skills with a focus on responsiveness, customer satisfaction, and retention.
- Ability to understand customer needs and coordinate appropriate solutions with internal teams.
- Strong organizational, problem-solving, and time management skills.
- Ability to manage multiple customer accounts and priorities effectively.
- Proficiency in Microsoft Office applications and experience using customer relationship management (CRM) systems.
- Self-motivated, detail-oriented, and results-driven, with the ability to work independently and collaboratively.
Additional Requirements
- Ability to travel as needed to visit customers, attend meetings, and support customer relationship development.
- Ability to travel for business purposes (domestic and international), if applicable.
- Ability to meet established sales, customer retention, and revenue growth objectives.
Come join us and embark on a fascinating journey with AmeriTerpenes.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.