Sales Account Manager, Private Clients (NYC)

Technogym; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Technogym Expert in Home Consumer in New York oversees a field-based, multi-product portfolio and drives new business development and key account management. You will cultivate long-term relationships with customers, architects, designers and trainers to expand opportunities and deliver superior Total Wellness solutions.

You will work with marketing to tailor local campaigns, coordinate with internal design teams for home gym layouts, and ensure world-class service with Logistics and After-Sales

Qualifications

• 3-5 years’ experience as Sales Account Manager in luxury retail.
• BA/BS degree in Business Administration, Sales or a relevant field.
• Ability to communicate and present to executives and C-level stakeholders.
• Selling aptitude with emphasis on business development.
• Ability to leverage networks and local marketing/media.
• Familiarity with Store operations applications (Salesforce and SAP).
• Entrepreneurial approach and ability to build a network.

Responsibilities

• Develop new business and manage a large portfolio of products, services and solutions.
• Maintain long-term customer relationships across a vast region.
• Localize and sell Total Wellness solutions through partnerships and customized packages.
• Collaborate with Marketing to define local segment market strategy and events.
• Develop new customers and opportunities with architects, designers, trainers and third parties.
• Build a network with showroom partners and luxury brands.
• Provide CRM support and follow the Technogym Sales Methodology.
• Coordinate with Logistics and After-Sales for service needs.
• Support Retail and Inside Sales to speed up the customer journey.

Skills

Sales account management

Luxury retail

Relationship building

Communication

Business development

Education

BA/BS in Business Admin

Tools

Salesforce

SAP

Job description

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are seeking an energetic and results-oriented Technogym Expert to join our fastest growing and most strategically focused segment of the business - Home Consumer.

The role boasts variety with a key focus on new business development and account management. In this role, you will cover a vast region and be completely field-based. You will manage a large portfolio of products, services and solutions and will play a crucial role in developing and maintaining long-term customer relationships.

Your Impact

• Contribute to Sales Performance by achieving sales targets
• Maintain good product knowledge and ensure an outstanding customer experience
• Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
• Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
• Develop new customers and maintain relationships with the existing ones to generate new business opportunities
• Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
• Develop a network with showroom partners and high-end furniture brands
• Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
• Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology
• Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
• Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
• Keep up-to-date on brand activities, locations, events and marketing activities
• Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
• Consult with the in-house design team to create home gym layouts
• Guarantee continuous, proactive feedback from the market

About You

Ideally, you are passionate about working out, enthusiastic and pro-active, while also down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, Made in Italy, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills.

What You Should Bring

• 3-5 years’ experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
• BA/BS Degree in Business Administration, Sales or a relevant field
• Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
• Selling aptitude with emphasis on business development
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
• Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
• Entrepreneurial approach
• Ability to create and cultivate a network

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true