Sales Account Manager

LEONI; Troy (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

LEONI Wiring Systems, Inc. in Michigan seeks an Account Manager to manage customer relationships focusing on profitability and satisfaction.

You will develop account plans, validate customer requirements, prepare offers, and coordinate with sales support to optimize margins and ensure on-time pricing and orders.

The role involves collaboration with cross-functional teams, data in CRM, and negotiating changes with customers while contributing to strategic business planning.

Qualifications

• Fluency in English required (spoken, written, reading).
• 4-year degree in a related field or 3–5 years relevant experience.
• Proficiency with MS Office applications.

Responsibilities

• Manage customer relationships focusing on profitability and satisfaction.
• Support development of account plan and track customer requirements.
• Negotiate product changes and collect purchase orders for administration.

Skills

Fluency in English

Strong communication

Education

Bachelors degree or equivalent

Tools

MS Office

Job description

Company Description

LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR5billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.

Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.

Job Description

Role Description: Manage customer relationship focusing on profitability and customer satisfaction.

Job Profile Description

• Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan
• Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities
• Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support
• Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these
• Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed
• Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking
• Identifies and categorizes customer claims together with all relevant stakeholders
• Manages and administrates all relevant sales data in the respective systems
• Is responsible for the pricing towards the customer and collects on-time cash from the customers
• Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination)
• Supports business plan creation and maintenance through complete product life cyle and after market
• Collects and validates information for possible customer claims, edits and negotiates these (claim management)
• Represents the Sales department as core team member in projects

Qualifications

Requirements:

• 4-year Degree in a related field, or at least 3-5years of relevant work experience.
• Fluency in English (speaking, writing, and reading)
• Proficiency with MS Office applications

Desired Skills:

• Strong Communications skills with experience communicating directly with customers
• Knowledge of the LEONI products and processes

Additional Information

Benefit offerings to be discussed throughout interview process.

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.

LEONI Wiring Systems, Inc.