Sales Account Executive

Princesa Garden Island Resort and Spa; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Job summary

A premium hotel resort in San Juan, Puerto Rico is seeking a Hotel Sales Account Executive to drive revenue by managing corporate and travel agency accounts. This role includes identifying new business, negotiating contracts, conducting site inspections, and ensuring client satisfaction. The ideal candidate will have 1–3 years of hotel sales experience, a preferred degree in Hospitality or Business, and strong negotiation and communication skills. This position aims to maximize occupancy and enhance revenue through strategic account management.

Qualifications

• 1–3 years of experience in hotel sales, banquet sales, or corporate hospitality.
• Bachelor's degree preferred in Hospitality Management, Marketing, or Business Administration.
• Strong focus on achieving sales targets and driving revenue.

Responsibilities

• Identify new business opportunities through cold calling, networking, and trade shows.
• Negotiate rates, room blocks, and banquet services.
• Conduct showroom inspections for prospective clients.
• Act as primary contact for client relationship management.
• Monitor competitive rates and submit sales reports.
• Coordinate bookings with the banquet and events team.

Skills

Negotiation

Communication

Interpersonal Skills

Proficiency in PMS

Proficiency in CRM software

Education

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Marketing

Bachelor’s degree in Business Administration

Job description

A Hotel Sales Account Executivedrives revenue by soliciting, securing, and maintaining corporate, group, and travel agency accounts to meet or exceed monthly sales quotas. They are responsible for prospecting new business, negotiating contracts, conducting site inspections, and managing client relationships to maximize occupancy and room nights

Responsibilities

• Account Management & Sales: Identify new business opportunities through cold calling, networking, and trade shows, while maintaining relationships with existing corporate, government, or travel accounts.
• Negotiation & Contracting: Negotiate rates, room blocks, and banquet services, preparing proposals and contracts that align with the hotel’s revenue management strategies.
• Site Inspections & Marketing: Conduct showroom/ocular inspections for prospective clients and conduct sales blitzes.
• Client Relationship Management: Act as the primary point of contact to ensure guest satisfaction, handling inquiries, and conducting follow‑ups.
• Reporting & Strategy: Monitor competitive rates (comp set analysis) and submit weekly/monthly sales reports, forecasts, and itineraries to the Sales Manager.
• Collaboration: Work closely with the banquet and events team to coordinate bookings and ensure all client details are met.

Job Requirements

• Experience: Usually requires 1–3 years of experience in hotel sales, banquet sales, or corporate hospitality.
• Education: Bachelor’s degree in Hospitality Management, Marketing, or Business Administration preferred.
• Skills: Proven negotiation, communication, and interpersonal skills; proficiency in PMS (Property Management Systems) and CRM software.
• Results-Driven: Strong focus on achieving sales targets and driving hotel revenue.